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• Use the ping command to check whether the RA server is reachable.
• Specify the authority for certificate request.
• Configure the required entity DN parameters.
Failed to retrieve CRLs
Symptom
Failed to retrieve CRLs.
Analysis
Possible reasons include the following:
• The network connection is not normal. For example, the network cable might be damaged or loose.
• No CA certificate has been retrieved before you try to retrieve CRLs.
• The IP address of LDAP server is not configured.
• The CRL distribution URL is not configured.
• The LDAP server version is wrong.
Solution
• Make sure that the network connection is physically normal.
• Retrieve a CA certificate.
• Specify the IP address of the LDAP server.
• Specify the CRL distribution URL.
• Re-configure the LDAP version.
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