HP Compaq nc8000

Troubleshooting
Maintenance and Service Guide 2–11
Flowchart 2.1—Initial Troubleshooting
Connecting
to network
or modem?
Begin
troubleshooting.
Is there
power?
Is the OS
loading?
Is there video?
(no boot)
Is there
sound?
Beeps,
LEDs, or error
messages?
Keyboard/
pointing
device
working?
Go to
“Flowchart
2.17—Nonfunc-
tioning Device”
Go to
“Flowchart 2.2—No
Power, Part 1”.
Go to
“Flowchart 2.6—No
Video, Part 1”
All drives
working?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go to
“Flowchart 2.9—No
OS Loading”
Go to
“Flowchart 2.15—No
Audio, Part 1”
Go to
“Flowchart
2.18—Nonfunc-
tioning Key-
board”or
“Flowchart
2.19—Nonfunc-
tioning Pointing
Check
LED board,
speaker
connections.
Go to
“Flowchart 2.20—No
Network/Modem
Connection”