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HP EliteBook 2170p Maintenance And Service Guide

HP EliteBook 2170p
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Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the AC
adapter. Do not download or install a BIOS update while the computer is running on battery power,
docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
Do not disconnect power on the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1. From the Start screen, type h, and then select Help and Support.
2. In the Help and Support search box, type maintain, and then follow the on-screen
instructions to identify your computer and access the BIOS update you want to download.
3. At the download area, follow these steps:
a. Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.
b.
Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is
downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1. From the Start screen, type e, and then click File Explorer.
2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
4.
Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5. Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
108 Chapter 5 Computer Setup (BIOS) and Advanced System Diagnostics

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HP EliteBook 2170p Specifications

General IconGeneral
Bus typeDMI
SteppingL1
Tjunction105 °C
Processor cache3 MB
Processor cores2
Processor modeli5-3437U
System bus rate5 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel Core i5-3400 Mobile Series
Processor socketBGA 1023
Processor threads4
Processor codenameIvy Bridge
Processor frequency1.9 GHz
Processor cache typeSmart Cache
Processor lithography22 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version2.0
Processor boost frequency2.9 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)17 W
CPU multiplier (bus/core ratio)19
Maximum number of PCI Express lanes16
Motherboard chipsetIntel® QM77 Express
Memory slots2x SO-DIMM
Internal memory4 GB
Memory clock speed1600 MHz
Internal memory typeDDR3-SDRAM
Maximum internal memory- GB
HDD speed7200 RPM
HDD interfaceSATA
Storage mediaHDD
Card reader integratedYes
Total storage capacity500 GB
Compatible memory cardsSD
Number of HDDs installed1
Display surfaceMatt
Display diagonal11.6 \
Display resolution1366 x 768 pixels
Native aspect ratio16:9
Intel segment taggingEnterprise
On-board graphics card ID0x166
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 4000
On-board graphics card familyIntel® HD Graphics
On-board graphics card base frequency650 MHz
On-board graphics card dynamic frequency (max)1200 MHz
Audio systemSRS Premium Sound Pro
3G standardsHSPA+
Wi-Fi standards802.11a, 802.11b, 802.11g
Bluetooth version4.0
Cabling technology10/100/1000Base-T(X)
Ethernet LAN data rates10, 100, 1000 Mbit/s
Mobile network generation3G
Charging port typeDC-in jack
Headphone connectivity3.5 mm
USB 2.0 ports quantity-
eSATA/USB 2.0 ports quantity0
Pointing deviceTouchpad
Operating system installedWindows 7 Professional
Form factorClamshell
Product typeLaptop
Product colorStainless steel
Housing materialMetal
Country of originChina
Processor codeSR0XE
Processor ARK ID71259
Processor package size31.0 x 24.0 (BGA1023) mm
Supported instruction setsAVX
Intel Identity Protection Technology version1.00
Battery capacity48 Wh
Battery life (max)8.25 h
Number of battery cells6
AC adapter power65 W
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth192 mm
Width292 mm
Height26.5 mm
Weight1330 g

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