EasyManuals Logo

HP EliteBook 2170p Maintenance And Service Guide

HP EliteBook 2170p
149 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
To Previous Page IconTo Previous Page
To Previous Page IconTo Previous Page
Page #121 background imageLoading...
Page #121 background image
3.
Click the option for software and driver downloads, type your computer model number in the
product box, and then press enter. Follow the on-screen instructions to identify your computer and
access the BIOS update you want to download.
4. Click your specific product from the models listed.
5. Click the appropriate operating system.
6. Go to the BIOS section and download the BIOS software package.
7. Follow the installation instructions as provided with the downloaded BIOS software package.
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Using Advanced System Diagnostics
Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware
is functioning properly. The following diagnostic tests are available in Advanced System Diagnostics:
Start-up test—This test analyzes the main computer components that are required to start
the computer.
Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up
test does not detect.
Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all
data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the
data to a good sector.
Memory test—This test analyzes the physical condition of the memory modules. If it reports an
error, replace the memory modules immediately.
Battery test—This test analyzes the condition of the battery and calibrates the battery if necessary.
If the battery fails the test, contact support to report the issue and purchase a replacement battery.
System Tune-Up—This group of additional tests checks your computer to make sure that the main
components are functioning correctly. System Tune-Up runs longer and more comprehensive tests
on memory modules, hard drive SMART attributes, the hard drive surface, the battery (and battery
calibration), video memory, and the WLAN module status.
You can view system information and error logs in the Advanced System Diagnostics window.
To start Advanced System Diagnostics:
1. 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is
displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f2.
2. Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostics test while it is running, press esc.
Windows 7
113

Table of Contents

Other manuals for HP EliteBook 2170p

Questions and Answers:

Question and Answer IconNeed help?

Do you have a question about the HP EliteBook 2170p and is the answer not in the manual?

HP EliteBook 2170p Specifications

General IconGeneral
Bus typeDMI
SteppingL1
Tjunction105 °C
Processor cache3 MB
Processor cores2
Processor modeli5-3437U
System bus rate5 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel Core i5-3400 Mobile Series
Processor socketBGA 1023
Processor threads4
Processor codenameIvy Bridge
Processor frequency1.9 GHz
Processor cache typeSmart Cache
Processor lithography22 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version2.0
Processor boost frequency2.9 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)17 W
CPU multiplier (bus/core ratio)19
Maximum number of PCI Express lanes16
Motherboard chipsetIntel® QM77 Express
Memory slots2x SO-DIMM
Internal memory4 GB
Memory clock speed1600 MHz
Internal memory typeDDR3-SDRAM
Maximum internal memory- GB
HDD speed7200 RPM
HDD interfaceSATA
Storage mediaHDD
Card reader integratedYes
Total storage capacity500 GB
Compatible memory cardsSD
Number of HDDs installed1
Display surfaceMatt
Display diagonal11.6 \
Display resolution1366 x 768 pixels
Native aspect ratio16:9
Intel segment taggingEnterprise
On-board graphics card ID0x166
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 4000
On-board graphics card familyIntel® HD Graphics
On-board graphics card base frequency650 MHz
On-board graphics card dynamic frequency (max)1200 MHz
Audio systemSRS Premium Sound Pro
3G standardsHSPA+
Wi-Fi standards802.11a, 802.11b, 802.11g
Bluetooth version4.0
Cabling technology10/100/1000Base-T(X)
Ethernet LAN data rates10, 100, 1000 Mbit/s
Mobile network generation3G
Charging port typeDC-in jack
Headphone connectivity3.5 mm
USB 2.0 ports quantity-
eSATA/USB 2.0 ports quantity0
Pointing deviceTouchpad
Operating system installedWindows 7 Professional
Form factorClamshell
Product typeLaptop
Product colorStainless steel
Housing materialMetal
Country of originChina
Processor codeSR0XE
Processor ARK ID71259
Processor package size31.0 x 24.0 (BGA1023) mm
Supported instruction setsAVX
Intel Identity Protection Technology version1.00
Battery capacity48 Wh
Battery life (max)8.25 h
Number of battery cells6
AC adapter power65 W
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth192 mm
Width292 mm
Height26.5 mm
Weight1330 g

Related product manuals