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HP EliteBook 2170p Maintenance And Service Guide

HP EliteBook 2170p
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Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the
operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
50 Chapter 4 Removal and replacement procedures

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HP EliteBook 2170p Specifications

General IconGeneral
Bus typeDMI
SteppingL1
Tjunction105 °C
Processor cache3 MB
Processor cores2
Processor modeli5-3437U
System bus rate5 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel Core i5-3400 Mobile Series
Processor socketBGA 1023
Processor threads4
Processor codenameIvy Bridge
Processor frequency1.9 GHz
Processor cache typeSmart Cache
Processor lithography22 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version2.0
Processor boost frequency2.9 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)17 W
CPU multiplier (bus/core ratio)19
Maximum number of PCI Express lanes16
Motherboard chipsetIntel® QM77 Express
Memory slots2x SO-DIMM
Internal memory4 GB
Memory clock speed1600 MHz
Internal memory typeDDR3-SDRAM
Maximum internal memory- GB
HDD speed7200 RPM
HDD interfaceSATA
Storage mediaHDD
Card reader integratedYes
Total storage capacity500 GB
Compatible memory cardsSD
Number of HDDs installed1
Display surfaceMatt
Display diagonal11.6 \
Display resolution1366 x 768 pixels
Native aspect ratio16:9
Intel segment taggingEnterprise
On-board graphics card ID0x166
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 4000
On-board graphics card familyIntel® HD Graphics
On-board graphics card base frequency650 MHz
On-board graphics card dynamic frequency (max)1200 MHz
Audio systemSRS Premium Sound Pro
3G standardsHSPA+
Wi-Fi standards802.11a, 802.11b, 802.11g
Bluetooth version4.0
Cabling technology10/100/1000Base-T(X)
Ethernet LAN data rates10, 100, 1000 Mbit/s
Mobile network generation3G
Charging port typeDC-in jack
Headphone connectivity3.5 mm
USB 2.0 ports quantity-
eSATA/USB 2.0 ports quantity0
Pointing deviceTouchpad
Operating system installedWindows 7 Professional
Form factorClamshell
Product typeLaptop
Product colorStainless steel
Housing materialMetal
Country of originChina
Processor codeSR0XE
Processor ARK ID71259
Processor package size31.0 x 24.0 (BGA1023) mm
Supported instruction setsAVX
Intel Identity Protection Technology version1.00
Battery capacity48 Wh
Battery life (max)8.25 h
Number of battery cells6
AC adapter power65 W
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth192 mm
Width292 mm
Height26.5 mm
Weight1330 g

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