HP EliteBook 2170p Maintenance And Service Guide

CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Preliminary replacement requirements
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HP EliteBook 2170p Specifications

General

Bus type	DMI
Stepping	L1
Tjunction	105 °C
Processor cache	3 MB
Processor cores	2
Processor model	i5-3437U
System bus rate	5 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel Core i5-3400 Mobile Series
Processor socket	BGA 1023
Processor threads	4
Processor codename	Ivy Bridge
Processor frequency	1.9 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	2.9 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	17 W
CPU multiplier (bus/core ratio)	19
Maximum number of PCI Express lanes	16
Motherboard chipset	Intel® QM77 Express
Memory slots	2x SO-DIMM
Internal memory	4 GB
Memory clock speed	1600 MHz
Internal memory type	DDR3-SDRAM
Maximum internal memory	- GB
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Card reader integrated	Yes
Total storage capacity	500 GB
Compatible memory cards	SD
Number of HDDs installed	1
Display surface	Matt
Display diagonal	11.6 \
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Intel segment tagging	Enterprise
On-board graphics card ID	0x166
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4000
On-board graphics card family	Intel® HD Graphics
On-board graphics card base frequency	650 MHz
On-board graphics card dynamic frequency (max)	1200 MHz
Audio system	SRS Premium Sound Pro
3G standards	HSPA+
Wi-Fi standards	802.11a, 802.11b, 802.11g
Bluetooth version	4.0
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile network generation	3G
Charging port type	DC-in jack
Headphone connectivity	3.5 mm
USB 2.0 ports quantity	-
eSATA/USB 2.0 ports quantity	0
Pointing device	Touchpad
Operating system installed	Windows 7 Professional
Form factor	Clamshell
Product type	Laptop
Product color	Stainless steel
Housing material	Metal
Country of origin	China
Processor code	SR0XE
Processor ARK ID	71259
Processor package size	31.0 x 24.0 (BGA1023) mm
Supported instruction sets	AVX
Intel Identity Protection Technology version	1.00
Battery capacity	48 Wh
Battery life (max)	8.25 h
Number of battery cells	6
AC adapter power	65 W
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	192 mm
Width	292 mm
Height	26.5 mm
Weight	1330 g