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HP EliteBook 2170p Maintenance And Service Guide

HP EliteBook 2170p
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NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so
using them for backup reduces the number of recovery discs required.
When backing up to discs, number each disc before inserting it into the external drive.
To create a backup using Backup and Restore:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of
the computer.
1. Select Start > All Programs > Maintenance > Backup and Restore.
2.
Follow the on-screen instructions to set up your backup, create a system image (select
models only), or create a system repair disc (select models only).
Performing a system recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
Windows recovery tools: You can use Windows Backup and Restore to recover information you
have previously backed up. You can also use Windows Startup Repair to fix problems that might
prevent Windows from starting correctly.
f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the factory.
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair discs
you previously created (select models only), you must purchase a Windows 7 operating system DVD to
reboot the computer and repair the operating system. For additional information, see the Using a
Windows 7 operating system DVD (purchased separately) section.
Using the Windows recovery tools
To recover information you previously backed up:
1. Select Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to recover your system settings, your computer (select
models only), or your files.
To recover your information using Startup Repair, follow these steps:
CAUTION: Some Startup Repair options completely erase hard drive contents and reformat the hard
drive. All files you have created and any software installed on the computer are permanently removed.
When reformatting is complete, the recovery process restores the operating system, as well as the
drivers, software, and utilities from the backup used for recovery.
1. If possible, back up all personal files.
2. If possible, check for the presence of the Windows partition.
To check for the Windows partition, select Start > Computer.
128 Chapter 7 Backup and recovery

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HP EliteBook 2170p Specifications

General IconGeneral
Bus typeDMI
SteppingL1
Tjunction105 °C
Processor cache3 MB
Processor cores2
Processor modeli5-3437U
System bus rate5 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel Core i5-3400 Mobile Series
Processor socketBGA 1023
Processor threads4
Processor codenameIvy Bridge
Processor frequency1.9 GHz
Processor cache typeSmart Cache
Processor lithography22 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version2.0
Processor boost frequency2.9 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)17 W
CPU multiplier (bus/core ratio)19
Maximum number of PCI Express lanes16
Motherboard chipsetIntel® QM77 Express
Memory slots2x SO-DIMM
Internal memory4 GB
Memory clock speed1600 MHz
Internal memory typeDDR3-SDRAM
Maximum internal memory- GB
HDD speed7200 RPM
HDD interfaceSATA
Storage mediaHDD
Card reader integratedYes
Total storage capacity500 GB
Compatible memory cardsSD
Number of HDDs installed1
Display surfaceMatt
Display diagonal11.6 \
Display resolution1366 x 768 pixels
Native aspect ratio16:9
Intel segment taggingEnterprise
On-board graphics card ID0x166
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 4000
On-board graphics card familyIntel® HD Graphics
On-board graphics card base frequency650 MHz
On-board graphics card dynamic frequency (max)1200 MHz
Audio systemSRS Premium Sound Pro
3G standardsHSPA+
Wi-Fi standards802.11a, 802.11b, 802.11g
Bluetooth version4.0
Cabling technology10/100/1000Base-T(X)
Ethernet LAN data rates10, 100, 1000 Mbit/s
Mobile network generation3G
Charging port typeDC-in jack
Headphone connectivity3.5 mm
USB 2.0 ports quantity-
eSATA/USB 2.0 ports quantity0
Pointing deviceTouchpad
Operating system installedWindows 7 Professional
Form factorClamshell
Product typeLaptop
Product colorStainless steel
Housing materialMetal
Country of originChina
Processor codeSR0XE
Processor ARK ID71259
Processor package size31.0 x 24.0 (BGA1023) mm
Supported instruction setsAVX
Intel Identity Protection Technology version1.00
Battery capacity48 Wh
Battery life (max)8.25 h
Number of battery cells6
AC adapter power65 W
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth192 mm
Width292 mm
Height26.5 mm
Weight1330 g

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