HP EliteOne 800 G1 Service Manual

Activity Beeps Possible Cause Recommended Action
Red Power LED flashes four
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue until
problem is solved.
4 Power failure (power
supply is overloaded).
1. Open the hood and ensure the 4 or 6-wire
power supply cable is seated into the
connector on the system board.
2. Check if a device is causing the problem by
removing ALL attached devices. Power on
the system. If the system enters the POST,
then power off and replace one device at a
time and repeat this procedure until failure
occurs. Replace the device that is causing
the failure. Continue adding devices one at
a time to ensure all devices are functioning
properly.
3. Replace the power supply.
4. Replace the system board.
Red Power LED flashes five
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue until
problem is solved.
5 Pre-video memory error. CAUTION: To avoid damage to the DIMMs or
the system board, you must unplug the computer
power cord before attempting to reseat, install, or
remove a DIMM module.
1. Reseat DIMMs.
2. Replace DIMMs one at a time to isolate the
faulty module.
3. Replace third-party memory with HP
memory.
4. Replace the system board.
Red Power LED flashes six
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue until
problem is solved.
6 Pre-video graphics error. For systems with a graphics card:
1. Reseat the graphics card.
2. Replace the graphics card.
3. Replace the system board.
For systems with integrated graphics, replace the
system board.
Red Power LED flashes seven
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue until
problem is solved.
7 System board failure
(ROM detected failure
prior to video).
Replace the system board.
Red Power LED flashes eight
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue until
problem is solved.
8 Invalid ROM based on
bad checksum.
1. Reflash the system ROM with the latest BIOS
image.
2. Replace the system board.
Interpreting POST diagnostic front panel LEDs
189

HP EliteOne 800 G1 Specifications

General

RAM	DDR3
Memory	DDR3
Graphics	Intel HD Graphics 4600
Ports	4x USB 3.0, DisplayPort, VGA, RJ-45
Wireless	802.11a/b/g/n Wi-Fi, Bluetooth 4.0
Dimensions	56.09 x 5.28 x 38.28 cm (22.08 x 2.08 x 15.07 in)
Processor	Intel Core i3/i5/i7 (4th Gen)
Weight	8.4 kg