53 
 
 
Access to some updates might require product entitlement when accessed through the Hewlett 
Packard Enterprise Support Center. You must have an HP Passport set up with relevant 
entitlements. 
 
Websites 
Networking websites 
 
Hewlett Packard Enterprise Information Library for 
Networking 
www.hpe.com/networking/resourcefinder 
Hewlett Packard Enterprise Networking website  www.hpe.com/info/networking 
Hewlett Packard Enterprise My Networking website  www.hpe.com/networking/support 
Hewlett Packard Enterprise My Networking Portal  www.hpe.com/networking/mynetworking 
Hewlett Packard Enterprise Networking Warranty  www.hpe.com/networking/warranty 
General websites 
 
Hewlett Packard Enterprise Information Library    www.hpe.com/info/enterprise/docs 
Hewlett Packard Enterprise Support Center  www.hpe.com/support/hpesc 
Hewlett Packard Enterprise Support Services Central  ssc.hpe.com/portal/site/ssc/ 
Contact Hewlett Packard Enterprise Worldwide  www.hpe.com/assistance 
Subscription Service/Support Alerts  www.hpe.com/support/e-updates 
Software Depot  www.hpe.com/support/softwaredepot 
Customer Self Repair (not applicable to all devices)  www.hpe.com/support/selfrepair 
Insight Remote Support  (not applicable to all devices)  www.hpe.com/info/insightremotesupport/docs 
 
Customer self repair 
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If 
a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your 
convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized 
service provider will determine whether a repair can be accomplished by CSR. 
For more information about CSR, contact your local service provider or go to the CSR website: 
www.hpe.com/support/selfrepair 
Remote support 
Remote support is available with supported devices as part of your warranty, Care Pack Service, or 
contractual support agreement. It provides intelligent event diagnosis, and automatic, secure