Table 9-2 Control-panel light patterns (continued)
Light status Error code State of the printer Action
Er/83 The printer has canceled a bad code
signature upgrade.
Press Start Copy
to continue.
Er/90 The printer has experienced an
engine cable error.
Press Start Copy
to continue.
If the error persists, contact HP customer support.
Er/91 The printer has experienced a
scanner cable error.
Press Start Copy
to continue.
If the error persists, contact HP customer support.
Er/92 The printer has experienced a
control-panel cable error.
Press Start Copy
to continue.
If the error persists, contact HP customer support.
The Attention light is
blinking and the
Toner light is on.
Er/08 The toner cartridge is very low. Replace the toner cartridge.
Er/09 The imaging drum is very low. Replace the imaging drum.
Er/10 Multiple supplies are low. Replace the supplies.
The Attention and
Toner lights are
blinking.
Er/07 The toner cartridge or imaging
drum is missing or incorrectly
installed.
Install or reinstall the toner cartridge and imaging
drum.
Er/11 The toner cartridge is incompatible
with the printer, possibly due to a
missing or damaged memory chip.
Replace the toner cartridge.
Er/12 The imaging drum is incompatible
with the printer, possibly due to a
missing or damaged memory chip.
Replace the imaging drum.
Er/13 Multiple supplies are incompatible
with the printer, possibly due to a
missing or damaged memory chip.
Replace the supplies.
Er/14 The toner cartridge has been
protected on another printer.
Replace the toner cartridge.
Er/15 The imaging drum has been
protected on another printer.
Replace the imaging drum.
Er/16 Multiple supplies have been
protected on another printer.
Replace the supplies.
Er/17 An unauthorized toner cartridge is
installed.
Replace the toner cartridge.
Er/18 An unauthorized imaging drum is
installed.
Replace the imaging drum.
Er/19 Unauthorized supplies are installed. Replace the supplies.
128 Chapter 9 Solve problems ENWW
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