HP MSA 2040 Troubleshooting Guide

Contents
1 Troubleshooting HPE MSA 1040/2040 Storage..................................................4
Events and LEDs..................................................................................................................................4
Event Monitoring..............................................................................................................................4
Events sent as Indications to SMI-S Clients....................................................................................4
Events requiring FRU replacements...............................................................................................5
LED Indications and Recommended Actions..................................................................................7
Disk Drives..........................................................................................................................................10
Disk Drive LEDs............................................................................................................................11
Disk Error Conditions and Recommended Actions.......................................................................12
Disk Drive Bay Numbers...............................................................................................................14
Drive Status...................................................................................................................................14
Disk Drive Leftover........................................................................................................................15
Vdisk or Disk Group Status...........................................................................................................16
Vdisk or Disk Group Quarantined..................................................................................................16
Disk Drive Failure during Reconstruct...........................................................................................17
Vdisk or disk group Member Unavailable......................................................................................18
Two or Multiple Disk Drive Failure.................................................................................................19
Vdisk or Disk Group Alerts ...........................................................................................................19
Vdisk or disk group Expansion Frequently Asked Questions (FAQs)...........................................19
Management Controller Issue.............................................................................................................20
Restarting the Management Controller.........................................................................................20
Instances when the Management Controller becomes Unresponsive..........................................22
Power Supply Faults and Power Cycle...............................................................................................23
Power Cycle..................................................................................................................................23
Power Supply Faults and Recommended Actions........................................................................25
Chassis Replacement.........................................................................................................................25
Using the Trust Command..................................................................................................................26
Running the trust command..........................................................................................................27
After running the trust command...................................................................................................28
2 Support and other resources.............................................................................29
Accessing Hewlett Packard Enterprise Support.................................................................................29
Accessing updates..............................................................................................................................29
Websites.............................................................................................................................................29
Customer self repair...........................................................................................................................30
Remote support..................................................................................................................................30
Documentation feedback....................................................................................................................30
Contents 3

HP MSA 2040 Specifications

General

Brand	HP
Model	MSA 2040
Category	Storage
Language	English