HP MSA 2040 Troubleshooting Guide

Events requiring FRU replacements
Table 1 Events requiring FRU replacements scenarios
Action RequiredSymptomFRUEvent ID
See “Disk Error Conditions and Recommended Actions” (page 12)HDD8
Verify the following:The sensors monitored a
temperature or voltage in the
warning range.
Controller39
• The system has two power supplies and both
are running correctly
• The ambient temperature is not too warm. The
enclosure operating range is 5–40°C
(41°F–104°F)
• A module or blank plate resides in every module
slot in the enclosure
If none of these conditions apply, replace the
controller module that reported the error.
Verify the following:The sensors monitored a
temperature or voltage in the
failure range.
Controller40
• The system has two power supplies and both
are running correctly
• The ambient temperature is not too warm. The
enclosure operating range is 5–40°C
(41°F–104°F)
• A module or blank plate resides in every module
slot in the enclosure
If none of these conditions apply, replace the
controller module that reported the error.
Replace on multiple occurrences.Correctable ECC error in buffer
memory.
Controller50
Replace on first occurrence.An uncorrectable ECC error
occurred in buffer memory.
Controller51
Replace on first occurrence.A disk drive reported a SMART
event.
HDD55
Replace on first occurrence.A disk drive detected a serious
error, such as a parity error or
disk hardware failure.
HDD58
Replace the drive.The indicated global or
dedicated spare disk has failed.
HDD62
The drive LED changes to
amber.
Replace on first occurrence.An uncorrectable ECC error
occurred on the buffer memory
on startup.
Controller65
Replace one of the controllers on first occurrence.Both controllers in an
Active-Active configuration have
the same serial number.
Controller95
Replace on first occurrence.A failure occurred when trying to
write to the Storage Controller
flash chip.
Controller157
Replace the CompactFlash.A failure occurred when trying to
write to the CompactFlash.
CompactFlash204
Replace on first occurrence.A supercapacitor failure occurred
on the controller.
Controller217
Events and LEDs 5

HP MSA 2040 Specifications

General

Brand	HP
Model	MSA 2040
Category	Storage
Language	English