HP ProDesk 400 G1 User Manual

There is no sound or sound volume is too low.
Cause Solution
The application is set to use a different audio device than
speakers.
Some graphics cards support audio over the DisplayPort
connection (if applicable), so multiple audio devices may be
listed in Device Manager. Make sure the correct device is
being used.
To access Device Manager in Windows 7, click Start, select
Control Panel, and then select Device Manager.
To access Device Manager in Windows 8, from the Start
screen, type c, select Control Panel from the list of
applications, and then select Device Manager.
Some applications can select which audio output device is
used.
Make sure the application has selected the correct audio
device.
The operating system controls may be set to use a different
audio device as the default output device than what is
expected.
Set the operating system to use the correct audio device.
Solving printer problems
If you encounter printer problems, see the documentation that came with the printer and to the common
causes and solutions listed in the following table.
Printer will not print.
Cause Solution
Printer is not turned on and online. Turn the printer on and make sure it is online.
The correct printer drivers for the application are not installed. 1. Install the correct printer driver for the application.
2. Try printing using the MS-DOS command:
DIR C:\ > [printer port]
where [printer port] is the address of the printer being
used. If the printer works, reload the printer driver.
To run MS-DOS commands, press the Windows key + r, type
cmd in the Open box, and then click OK.
If you are on a network, you may not have made the
connection to the printer.
Make the proper network connections to the printer.
Printer may have failed. Run printer self-test.
Solving printer problems
171

HP ProDesk 400 G1 Specifications

General

Tcase	72.72 °C
Bus type	DMI2
Stepping	C0
Processor cache	6 MB
Processor cores	4
Processor model	i5-4570
System bus rate	5 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel Core i5-4500 Desktop Series
Processor socket	LGA 1150 (Socket H3)
Processor codename	Haswell
Number of QPI links	0
Processor frequency	3.2 GHz
Processor cache type	Smart Cache
Processor lithography	28 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	3.6 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	84 W
Number of processors installed	1
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3-SDRAM
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	32 GB
Memory slots	2x DIMM
Internal memory	8 GB
Memory channels	Dual-channel
Memory clock speed	1600 MHz
Maximum internal memory	- GB
Memory layout (slots x size)	1 x 8 GB
HDD size	3.5 \
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Card reader integrated	Yes
Total storage capacity	1000 GB
Intel segment tagging	Enterprise, Small Business
Intel® Virtualization Technology (Intel® VT)	VT-d, VT-x
On-board graphics card ID	0x412
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4600
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	11.1
On-board graphics card dynamic frequency (max)	1150 MHz
Number of displays supported (on-board graphics)	3
Bundled software	HP PageLift\\r HP Support Assistant\\r HP ePrint\\r Acquisto Office\\r Confezione\\r Cyberlink Power DVD, BD\\r CyberLink Power2Go\\r Device Access Manager\\r HP File Sanitizer\\r HP Disk Sanitizer, External Edition\\r HP Password Manager\\r HP Recovery Disk Creator\\r HP Wireless Hotspot\\r Microsoft Defender\\r Microsoft Security Essentials\\r PDF Complete Corporate Edition\\r Skype
Recovery operating system	Windows 8.1 Pro
Operating system installed	Windows 7 Professional
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	6
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	2
Chassis type	Micro Tower
Product color	Black
Country of origin	China
Audio system	Realtek ALC221
Product type	PC
Motherboard chipset	Intel® H81
Password protection type	BIOS
Scalability	1S
Processor code	SR14E
Processor ARK ID	75043
Intel TSX-NI version	0.00
Processor package size	37.5 x 37.5 mm
Graphics & IMC lithography	22 nm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Thermal solution specification	PCG 2013D
Intel Identity Protection Technology version	1.00
Power supply	300 W
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	10 - 90 %

Weight and Dimensions

Depth	402 mm
Width	182.8 mm
Height	357 mm
Weight	7140 g