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HP ProDesk 400 G1 User Manual

HP ProDesk 400 G1
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There is no sound or sound volume is too low.
Cause Solution
The application is set to use a different audio device than
speakers.
Some graphics cards support audio over the DisplayPort
connection (if applicable), so multiple audio devices may be
listed in Device Manager. Make sure the correct device is
being used.
To access Device Manager in Windows 7, click Start, select
Control Panel, and then select Device Manager.
To access Device Manager in Windows 8, from the Start
screen, type c, select Control Panel from the list of
applications, and then select Device Manager.
Some applications can select which audio output device is
used.
Make sure the application has selected the correct audio
device.
The operating system controls may be set to use a different
audio device as the default output device than what is
expected.
Set the operating system to use the correct audio device.
Solving printer problems
If you encounter printer problems, see the documentation that came with the printer and to the common
causes and solutions listed in the following table.
Printer will not print.
Cause Solution
Printer is not turned on and online. Turn the printer on and make sure it is online.
The correct printer drivers for the application are not installed. 1. Install the correct printer driver for the application.
2. Try printing using the MS-DOS command:
DIR C:\ > [printer port]
where [printer port] is the address of the printer being
used. If the printer works, reload the printer driver.
To run MS-DOS commands, press the Windows key + r, type
cmd in the Open box, and then click OK.
If you are on a network, you may not have made the
connection to the printer.
Make the proper network connections to the printer.
Printer may have failed. Run printer self-test.
Solving printer problems
171

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HP ProDesk 400 G1 Specifications

General IconGeneral
Tcase72.72 °C
Bus typeDMI2
SteppingC0
Processor cache6 MB
Processor cores4
Processor modeli5-4570
System bus rate5 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel Core i5-4500 Desktop Series
Processor socketLGA 1150 (Socket H3)
Processor codenameHaswell
Number of QPI links0
Processor frequency3.2 GHz
Processor cache typeSmart Cache
Processor lithography28 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor boost frequency3.6 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)84 W
Number of processors installed1
Maximum number of PCI Express lanes16
Memory types supported by processorDDR3-SDRAM
Memory clock speeds supported by processor1333, 1600 MHz
Memory bandwidth supported by processor (max)25.6 GB/s
Maximum internal memory supported by processor32 GB
Memory slots2x DIMM
Internal memory8 GB
Memory channelsDual-channel
Memory clock speed1600 MHz
Maximum internal memory- GB
Memory layout (slots x size)1 x 8 GB
HDD size3.5 \
HDD speed7200 RPM
HDD interfaceSATA
Storage mediaHDD
Optical drive typeDVD Super Multi
Card reader integratedYes
Total storage capacity1000 GB
Intel segment taggingEnterprise, Small Business
Intel® Virtualization Technology (Intel® VT)VT-d, VT-x
On-board graphics card ID0x412
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 4600
On-board graphics card familyIntel® HD Graphics
Maximum on-board graphics card memory1.74 GB
On-board graphics card base frequency350 MHz
On-board graphics card DirectX version11.1
On-board graphics card dynamic frequency (max)1150 MHz
Number of displays supported (on-board graphics)3
Bundled softwareHP PageLift\\r HP Support Assistant\\r HP ePrint\\r Acquisto Office\\r Confezione\\r Cyberlink Power DVD, BD\\r CyberLink Power2Go\\r Device Access Manager\\r HP File Sanitizer\\r HP Disk Sanitizer, External Edition\\r HP Password Manager\\r HP Recovery Disk Creator\\r HP Wireless Hotspot\\r Microsoft Defender\\r Microsoft Security Essentials\\r PDF Complete Corporate Edition\\r Skype
Recovery operating systemWindows 8.1 Pro
Operating system installedWindows 7 Professional
Cabling technology10/100/1000Base-T(X)
Ethernet LAN data rates10, 100, 1000 Mbit/s
USB 2.0 ports quantity6
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity2
Chassis typeMicro Tower
Product colorBlack
Country of originChina
Audio systemRealtek ALC221
Product typePC
Motherboard chipsetIntel® H81
Password protection typeBIOS
Scalability1S
Processor codeSR14E
Processor ARK ID75043
Intel TSX-NI version0.00
Processor package size37.5 x 37.5 mm
Graphics & IMC lithography22 nm
Supported instruction setsAVX 2.0, SSE4.1, SSE4.2
Thermal solution specificationPCG 2013D
Intel Identity Protection Technology version1.00
Power supply300 W
Operating temperature (T-T)10 - 35 °C
Operating relative humidity (H-H)10 - 90 %
Weight and Dimensions IconWeight and Dimensions
Depth402 mm
Width182.8 mm
Height357 mm
Weight7140 g

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