HP ProDesk 600 G2 Desktop Mini Service Manual

Solving USB ash drive problems
If you encounter USB ash drive problems, common causes and solutions are listed in the following table.
USB ash drive is not seen as a drive letter in Windows.
Cause Solution
The drive letter after the last physical drive is not available. Change the default drive letter for the ash drive in Windows.
USB ash drive not found (identied).
Cause Solution
The device is attached to a USB port that has been hidden in
Computer Setup.
Run the Computer Setup utility and enable USB ports in Advanced
> Port Options.
The device was not properly seated before power-up. Ensure the device is fully inserted into the USB port before
applying power to the system
System will not boot from USB ash drive.
Cause Solution
Boot order is not correct. Run the Computer Setup utility and change boot sequence in
Advanced > Boot Options.
Removable Media Boot is disabled in the Computer Setup utility. Run the Computer Setup utility and enable booting to removable
media in Advanced > Boot Options. Ensure USB is enabled in
Storage > Boot Order.
The computer boots to DOS after making a bootable ash drive.
Cause Solution
Flash drive is bootable. Install the ash drive only after the operating system boots.
Flash drive is defective. Try a dierent ash drive.
98 Chapter 6 Troubleshooting without diagnostics

HP ProDesk 600 G2 Desktop Mini Specifications

General

Graphics	Intel HD Graphics 530
Chipset	Intel Q150
Power Supply	65 W external power adapter
Processor	Intel Core i3/i5/i7 (6th Gen)
RAM	Up to 32 GB DDR4 SDRAM 2133 MHz
Storage	500GB HDD / 128GB SSD / 256GB SSD / 512GB SSD / 1TB HDD
Operating System	Windows 10 Pro 64
Network	Intel Ethernet I219-LM Gigabit Network Connection
Dimensions	17.7 x 17.5 x 3.4 cm
Weight	1.3 kg
Ports	4 x USB 3.0, 2 x USB 2.0, 1 x HDMI, 1 x DisplayPort, 1 x VGA, 1 x RJ-45, 1 x headphone/microphone combo jack