HP ProDesk 600 G2 Desktop Mini Service Manual

Solving software problems
Most software problems occur as a result of the following:
●
The application was not installed or congured correctly.
●
There is insucient memory available to run the application.
●
There is a conict between applications.
●
Be sure that all the needed device drivers have been installed.
●
If you have installed an operating system other than the factory-installed operating system, check to be
sure it is supported on the system.
If you encounter software problems, see the applicable solutions listed in the following table.
Computer will not continue and the HP logo does not display.
Cause Solution
ROM issue - POST error has occurred. Observe the beeps and LED lights on the front of the computer.
See POST error messages and diagnostic front panel LEDs and
audible codes on page 102 to determine possible causes.
See the Worldwide Limited Warranty for terms and conditions.
“Illegal Operation has Occurred” error message is displayed.
Cause Solution
Software being used is not Microsoft-certied for your version of
Windows.
Verify that the software is certied by Microsoft for your version
of Windows (see program packaging for this information).
Conguration les are corrupt. If possible, save all data, close all programs, and restart the
computer.
Solving software problems 101

HP ProDesk 600 G2 Desktop Mini Specifications

General

Graphics	Intel HD Graphics 530
Chipset	Intel Q150
Power Supply	65 W external power adapter
Processor	Intel Core i3/i5/i7 (6th Gen)
RAM	Up to 32 GB DDR4 SDRAM 2133 MHz
Storage	500GB HDD / 128GB SSD / 256GB SSD / 512GB SSD / 1TB HDD
Operating System	Windows 10 Pro 64
Network	Intel Ethernet I219-LM Gigabit Network Connection
Dimensions	17.7 x 17.5 x 3.4 cm
Weight	1.3 kg
Ports	4 x USB 3.0, 2 x USB 2.0, 1 x HDMI, 1 x DisplayPort, 1 x VGA, 1 x RJ-45, 1 x headphone/microphone combo jack