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HP ProDesk 600 G2 Desktop Mini Service Manual

HP ProDesk 600 G2 Desktop Mini
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Blank screen and the power LED ashes Red six times, once every second, followed by a two second pause, and the computer
beeps six times. (Beeps stop after fth iteration but LEDs continue ashing.)
Cause Solution
Pre-video graphics error. For systems with a graphics card:
1. Reseat the graphics card (if applicable). Power on the
system.
2. Replace the graphics card (if applicable).
3. Replace the system board.
For systems with integrated graphics, replace the system board.
Blank screen and the power LED ashes Red seven times, once every second, followed by a two second pause, and the computer
beeps seven times. (Beeps stop after fth iteration but LEDs continue ashing.)
Cause Solution
System board failure (ROM detected failure prior to video). Replace the system board.
Monitor does not function properly when used with energy saver features.
Cause Solution
Monitor without energy saver capabilities is being used with
energy saver features enabled.
Disable monitor energy saver feature.
Dim characters.
Cause Solution
The brightness and contrast controls are not set properly. Adjust the monitor brightness and contrast controls.
Cables are not properly connected. Check that the graphics cable is securely connected to the
graphics card (if applicable) or video connector and the monitor.
Blurry video or requested resolution cannot be set.
Cause Solution
If the graphics controller was upgraded, the correct graphics
drivers may not be loaded.
Install the video drivers included in the upgrade kit.
Monitor is not capable of displaying requested resolution. Change requested resolution.
Graphics card is bad. Replace the graphics card.
82 Chapter 6 Troubleshooting without diagnostics

Table of Contents

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HP ProDesk 600 G2 Desktop Mini Specifications

General IconGeneral
GraphicsIntel HD Graphics 530
ChipsetIntel Q150
Power Supply65 W external power adapter
ProcessorIntel Core i3/i5/i7 (6th Gen)
RAMUp to 32 GB DDR4 SDRAM 2133 MHz
Storage500GB HDD / 128GB SSD / 256GB SSD / 512GB SSD / 1TB HDD
Operating SystemWindows 10 Pro 64
NetworkIntel Ethernet I219-LM Gigabit Network Connection
Dimensions17.7 x 17.5 x 3.4 cm
Weight1.3 kg
Ports4 x USB 3.0, 2 x USB 2.0, 1 x HDMI, 1 x DisplayPort, 1 x VGA, 1 x RJ-45, 1 x headphone/microphone combo jack

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