HP StoreEasy 1000

Virus Scanning Recommendation
Using Virus scanning might lead to instability in a system in specific conditions. For Microsoft
Virus scanning recommendation, refer to Virus scanning recommendations.
Verifying services are running
If an issue occurs and other troubleshooting efforts do not resolve it, verify that the following
services are always running:
• Insight Event Notifier
• Insight Foundation Agents
• Insight NIC Agents
• Insight Server Agents
• Insight Storage Agents
• ProLiant Agentless Management Service
• ProLiant Health Monitor Service
• ProLiant System Shutdown Service
• Smart Array SAS/SATA Event Notification Service
• System Management Homepage
• Version Control Agent
• Storage Management Service
• WMI Storage Providers
• HPE Network Discovery Service
• HPE Storage Discovery Service
• HPE System Health Discovery Service
• HPE Storage Management Service
Additionally, verify that the user interfaces for REST and Pool Manager are installed and running:
1. Open IIS using one of the following methods:
• In Windows Server Manager, select IIS in the left navigation pane. In the list of servers
that display in the main content pane, right-click the applicable server and select Internet
Information Services (IIS) Manager.
• Select Internet Information Services (IIS) Manager from the Tools menu in Windows
Server Manager.
• Press Windows + R to open the Run window. Enter inetmgr and click OK.
2. Verify that the StoreEasy Management website contains the following entries:
• aspnet_client
• help
• rest
• webui
3. Right-click the StoreEasy Management website and select Manage Website. If it is running,
the Start option will be disabled.
If these steps do not resolve the issue, contact HPE Technical Support.
158 Troubleshooting, servicing, and maintenance