Virus Scanning Recommendation...............................................................................................158
Verifying services are running...........................................................................................................158
Error codes.......................................................................................................................................159
Storage Management Provider error codes................................................................................159
Pool Manager Provider error codes............................................................................................165
Management Web Service error codes.......................................................................................166
Hewlett Packard Enterprise Support websites.................................................................................167
Microsoft Systems Center Operations Manager...............................................................................168
Removing and replacing hardware components..............................................................................168
Surface Scan Analysis.................................................................................................................168
10 Recovering HPE StoreEasy 1000 Storage....................................................169
System Recovery DVD.....................................................................................................................169
Using the System Recovery DVD to save system data..............................................................169
Drive letters are not assigned after a restore.........................................................................170
Creating a system recovery USB flash drive using the System Recovery DVD...............................170
Creating a USB flash drive with an image file from HPE Software Depot........................................171
Creating a DVD with an image file from HPE Software Depot.........................................................171
Restoring the factory image with a DVD or USB flash device..........................................................172
Backing up and restoring HPE StoreEasy 1000 Storage with Windows Recovery Environment.....172
11 Product Feedback..........................................................................................175
12 Iternity iCAS...................................................................................................176
13 Support and other resources.........................................................................177
Accessing Hewlett Packard Enterprise Support...............................................................................177
Accessing updates............................................................................................................................177
Websites...........................................................................................................................................177
Rack stability.....................................................................................................................................178
Customer self repair.........................................................................................................................178
Remote support................................................................................................................................178
Documentation feedback..................................................................................................................178
A Operating system logical drives......................................................................179
B Network ports..................................................................................................180
C Warranty and regulatory information...............................................................183
Warranty information.........................................................................................................................183
Regulatory information......................................................................................................................183
Belarus Kazakhstan Russia marking...........................................................................................183
Turkey RoHS material content declaration..................................................................................184
Ukraine RoHS material content declaration................................................................................184
Glossary.............................................................................................................185
Index...................................................................................................................187
6 Contents