6 Diagnostics and troubleshooting
This chapter describes the tools available for diagnosing and troubleshooting system issues, and
includes these topics:
Topics
Calling technical support on page 110
Locating ID labels on page 110
Locating warranty information on page 111
Diagnosis guidelines on page 112
Troubleshooting checklist on page 114
HP troubleshooting resources and tools on page 115
Troubleshooting scenarios and solutions on page 117
Self-troubleshooting with HP Vision Diagnostics on page 126
Diagnostic codes and errors on page 135
ENWW 109
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