Set Up Your Phone 14
Handling a SIM Card
Keep the following in mind when handling a SIM card.
● You are responsible for any damage caused by inserting the SIM card in another-brand IC card
reader, etc. Sprint is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● See instructions included with the SIM card for handling.
● The SIM card is the property of Sprint.
● The SIM card is replaceable (at cost) in case of loss/damage.
● Return the SIM card to Sprint when canceling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on the SIM card.
Sprint is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card
inserted) is lost or stolen. For details, contact Customer Service.
Nano SIM Card
HTC U11 uses a nano SIM card. The nano SIM card is preinstalled in your HTC U11. If you need to
remove or replace the card, refer to the following instructions.
Use a standard nano SIM card. A modified card that is thicker than the standard nano SIM card will
not fit properly on the tray and may damage the card slot.
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