Set Up Your Phone 20
If your SD card appears under Internal storage, tap the card name, and then tap > Eject.
Important: If the SD card is used as internal storage and there are apps that were moved to the card, you
will not be able to open these apps after unmounting the card.
4. Power the phone off.
5. Hold the phone face up.
6. Insert the tip of the tray eject tool (included in the box) into the tray eject hole.
7. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
8. Gently pull the SD card out of the slot.
9. Replace the SD card and tray.
10. Make sure the tray is fully inserted and doesn't protrude from the slot.
Format SD Card
When you want to change the storage setting of the SD card from removable storage to internal storage,
you will be prompted to format it first.
Note: When you format or erase the SD card, the files CANNOT be retrieved. To help prevent the loss of
important data, please check the contents before you erase the card.
Important: Formatting or erasing the SD card may not permanently erase all data from the card, including
personal information.
1. Tap > > Settings.
2. Tap Storage.
3. Do one of the following:
If the SD card appears under Removable storage, tap next to the SD card name, and
then tap Format as internal > Erase & format > Format. After format is completed, you can
choose to move photos, files, and apps to the SD card.
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