Basic Operations 60
Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.
Note: Updating your phone firmware may not permanently erase all data from your phone, including
personal information.
Confirm Your Phone Software Version
Before installing a system software update, you can check first what Android version you have on your
phone.
1. Tap > > Settings > About.
2. Tap Software information.
The Android and software version are displayed.
Back Up All Data Prior to Update
To back up your Gmail information:
1. Tap > > Settings > Accounts & sync.
2. Do any of the following:
Turn on the Auto sync option. When auto sync is on, Gmail email, Calendar, and Contacts
automatically synchronize whenever a change is made.
Tap Google, select the Google Account you want to back up, and then select the items you
want to synchronize. Tap > Sync now to sync your Google Account information.
To back up your Google applications:
Applications you’ve purchased from Google Play are reloaded remotely and can be re-installed after the
update is applied. After the update, make sure that you add your Google Account on the phone.
1. Tap > > Play Store.
2. Tap to open the slideout menu.
3. Tap My apps & games, swipe to the All tab, and then tap the app you want to restore.
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