Huawei CHM-U01 - Page 29

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HUAWEI CHM/CHC Smartphone FAQs

1 Basics

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How many text or multimedia messages can be saved to your phone depends on your phone's available

storage space.

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Table of Contents3
Basics10
Can I Use 4G Networks with My Phone10
Color Schemes10
Selling Points10
Your Phone at a Glance11
Installation12
How Do I Open the Battery Cover12
How Do I Install a SIM/UIM Card13
How Do I Install a Microsd Card14
How Do I Install the Battery14
How Do I Close the Battery Cover15
Home Screens15
How Do I Add or Delete a Home Screen15
How Does My Phone's Main Menu Look Like16
How Do I Edit the Main Menu19
How Do I Switch between 2D and 3D Home Screens20
How Do I Add a Shortcut for an Application to a Home Screen20
Contacts21
How Do I Create a Contact or Assign a Photo to a Contact21
How Do I Import or Export Contacts23
How Many Contacts Can My Phone Save24
How Do I Add a Contact to a Contact Group24
Text Messaging27
How Do I Change the Input Method When Editing a Text Message27
How Do I Lock a Text Message in a Conversation? How Do I Delete One or more Conversions and Text Messages28
How Do I Forward a Message or Send a Message to Multiple Recipients28
How Many Chinese and English Characters Can be Contained in a Text Message28
How Many Text Messages Can be Saved on My Phone28
How Do I Set the SMS Center Number30
Calls30
Can I Record a Call? Where Is the Recording Saved30
How Do I Switch between Calls or Merge Two Calls to Have a Conference Call30
What will My Phone Display When One Card Is Being Used for a Call and the Other Receives a Call31
Multimedia Messaging31
How Do I Send a Multimedia Message31
What Can I Do if I Can't Send or Receive Multimedia Messages32
Is There any Restriction on the Size, Format, or Resolution of the File to be Attached to a Multimedia Message32
Where Are the Multimedia Message Attachments Saved32
Music33
How Are My Songs Sorted33
How Do I Create a Playlist33
What Playback Modes Does My Phone Support33
How Do I Play Songs in the Background, Exit Music, and View the Lyrics When a Song Is Playing33
Camera33
If My Phone Has no Microsd Card Installed, Can I Shoot Photos or Videos33
Why Can't I Open some Photos or Videos on My Phone33
Where Are My Photos and Videos Saved by Default? Can I Change the Save Location34
How Do I Edit a Photo or Video or Add a Photo Frame34
Does My Phone Support HD Videos34
Can I Disable the Shutter Sound34
How Do I Toggle between the Front and Rear Cameras34
What Is the Format of the Recorded Video Clips? What Are the Video Clip Sizes34
What Photo Formats and Sizes Does My Phone Support35
Streaming Media35
Does the Phone Support Flashlight35
Will My Phone Stop Playing Streaming Media When a Call Comes In? if Yes, will It Resume Playing When the Call Ends35
Why Can't My Phone Play some Streaming Media35
What Might Cause Poor Quality of Online Streaming Media Played on My Phone35
Will Simultaneously Playing and Downloading Online Streaming Media Take up My Phone's Storage Space35
Bluetooth36
Does My Phone Support Bluetooth Headsets36
Can I Connect My Phone to a Bluetooth USB Keyboard or Mouse36
What Files Can be Transmitted Using Bluetooth36
How Do I Send a File Using Bluetooth36
Why Can't My Phone be Discovered by Other Bluetooth Devices37
What Is Bluetooth's Working Range39
Why Can't I Pair My Phone with Other Bluetooth Devices39
Can My Computer Use My Phone's Data Connection through Bluetooth39
GPS Navigation40
Does My Phone Support Offline Navigation? if Yes, Do I Need to Install an Offline Navigation Application to the Phone40
Does My Phone Support Google Maps40
What Navigation Application Does My Phone Come with40
What Can I Do if the Navigation Application Experiences Data Loss40
What Can I Do if the Navigation Application on My Phone Cannot Receive Signals from GPS Satellites40
Does My Phone Support FM Radio? if Yes, How Do I Save My Favorite Channels40
Can I Download Themes to My Phone? Does My Phone Support Live Wallpapers41
Does My Phone Support Video Calls or Video Chats41
How Do I Take a Screenshot41
Does My Phone Support Flash Playback? if No, Can I Install a Third-Party Flash Player for Flash Playback41
Does My Phone Come with a Headset? What Line Order Does My Phone Support42
Preinstalled Applications and Versions42
Microsd Card Compatibility Test42
Basic Functions42
Communication Faqs42
Common Settings43
Email43
How Do I Configure Email Settings43
Can I View Emails When no Internet Connection Is Available on My Phone48
How Do I Log in to My Gmail Account48
How Do I Synchronize Contacts and Calendar Events48
Wi-Fi Settings48
How Do I Connect My Phone to a Wi-Fi Network48
What Wi-Fi Protocols Does My Phone Support50
Sometimes I Cannot Open Web Pages over a Wi-Fi Connection. Why50
I Have Turned on Wi-Fi on My Phone, but It Cannot Detect Signals from Wi-Fi Hotspots. What Can I Do50
How Do I Know Whether My Phone Is Using Its Mobile Data Connection or a Wi-Fi Connection to Access the Internet51
I Cannot Connect to a Wi-Fi Hotspot. Why51
My Phone's Wi-Fi Connection Automatically Disconnects after the Screen Times Out. What Can I Do51
Can I Use My Phone as a Mobile Wi-Fi Hotspot and Access the Internet from Another Device Using My Phone's Data Connection51
How Do I Connect My Phone to a Wi-Fi Hotspot with a Static IP Address to Access the Internet53
How Do I Set My Phone to Work as a Modem and Provide Internet Access for Computers54
Tone Settings54
How Do I Set the Phone Ringtone54
How Do I Turn on or off Vibration for Incoming Calls and Messages55
How Do I Set a Custom Audio File as the Ringtone or Notification Tone55
Can I Set a Ringtone for a Contact Group55
How Do I Disable Touch Sounds55
Languages and Keyboards55
How Do I Change the System Language55
What Can I Do if I Can't Use a Newly Installed Text Input Method55
How Do I Change the System Font Size56
Can I Change the System Font Style? Does Wechat Support Font Style Changing56
What Text Input Methods Does My Phone Come with56
How Do I Switch to the Stroke Input Method56
How Do I Disable Key Press Vibration56
Internet Access56
How Do I Set a SIM Card as the Primary SIM Card and the Other as the Secondary One56
How Do I Clear My Browser's Cache and Browsing History56
How Do I View a Web Page in Full Screen or Save a Web Page to Bookmarks56
Can I Log in to My Email Account Using the Browser on My Phone57
Can I Log in to My Online Bank Account from My Phone57
How Do I Save an Image from a Web Page57
How Do I Set the Home Page57
How Do I Save a Web Page57
What Can I Do if My Phone Fails to Access the Internet57
How Do I Turn on or off the Mobile Network57
How Do I View My Phone's Data Service Status or Disable the Data Service58
Are There any Restrictions on Data Services58
How Do I Configure the VPN Parameters58
Screen Lock60
How Do I Set a Screen Unlock PIN60
How Do I Set the Face Unlock Function60
How Do I Set a Screen Unlock Pattern61
How Many Times Can I Try the Screen Unlock Pattern before My Phone Becomes Permanently Locked? Can I Unlock the Phone by Sending an Email from My Gmail61
How Do I Lock and Unlock the Screen61
Why Doesn't My Phone Screen Turn off after I Cover My Palm on It62
Alarm62
How Do I Add or Remove an Alarm62
Will the Alarms Go off When My Phone Is Powered off62
Applications62
What Application Formats Does My Phone Support? Is JAVA Supported62
How Do I Download Third-Party Applications63
Can I Change the Default Installation Location for Applications63
How Do I Install, Manage, and Uninstall Applications63
What Can I Do if I Can't Install an Application64
Does My Phone Support Photo Shooting Using Remote Control? if Yes, How Do I Download and Install the Application that Supports such a Function65
Does My Phone Support Airsharing? if Yes, How Do I Download and Install the Application that Supports such a Function65
Third-Party Applications65
Does My Phone Support Background QQ and QQ Videos? Can I Send Images and Download Chat Records? How Can I Clear the Chat Records of a Certain QQ Account65
Can I Install Third-Party Applications to a Microsd Card? if So, will Running These Third-Party Applications Take up My Phone's Storage66
Does My Phone Support Online Banking Transactions66
Backup and Restoration66
How Do I Back up and Restore Contacts66
Can I Back up My Contact Groups67
What Data Can be Backed up on My Phone67
What Data Can be Restored on My Phone67
Does My Phone Support Cloud Services67
Does My Phone Support Cloud Backup and Restoration67
Manage Apps67
What Can Manage Apps Do67
How Do I Access Manage Apps67
What Does the Manage Apps Screen Look Like68
How Do I Manage a Specific Application Using Manage Apps68
Does My Phone Come with Security Guard69
Does My Phone Support the Blacklist Function of Security Guard70
How Do I Configure the Weather Settings70
What Are the Developer Options70
Can I Synchronize My Phone's Date and Time with the Network71
How Do I Use My Phone as a USB Flash Drive71
How Do I Free up Internal Storage Space71
How Do I Adjust the Screen Brightness71
Does My Phone Have Key Backlight71
How Do I Turn on or off Airplane Mode72
How Do I Restore My Phone to Its Factory Settings72
How Does My Phone Enter or Exit Safe Mode72
Does My Phone Support Hisuite72
Does My Phone Support HDMI72
Does My Phone Support TV-Out72
Does My Phone Support OTG72
Is My Phone Provided with a Status Indicator73
Can I Use Other Power Adapters than the Provided One to Charge My Phone73
What Are the Features of My Phone73
Others74
Does My Phone Support the Quick Calling Function When the Screen Is Turned off74
Does My Phone Support Multi-Screen Interaction74
How Do I Enable Multi-Screen Interaction74
How Do I Enable Multi-Screen Interaction When Wi-Fi Is Turned off on My Phone74
How Do I Enable Multi-Screen Interaction When Wi-Fi Is Turned on on My Phone76
How Do I Connect My Phone to a Multi-Screen Interaction Device (DLNA Device)76
How Do I Connect to a Discovered Device76
How Do I Connect to a Device if no Devices Are Discovered77
How Do I Push Media Files to a DLNA Device78
How Do I Push an Image to a DLNA Device78
How Do I Push a Video to a DLNA Device78
How Do I Push a Song to a DLNA Device78
How Do I Connect My Phone to a Multi-Screen Interaction Device (Miracast Device)78
Does the Phone Support Scheduled Power-On and Power-Off79
Does the GPU Support Mainstream Games79
How Do I Save Battery Power79
How Long Does the Battery Stand if I Keep Using a Certain Function80
Can I Use the USB Cable and Computer to Charge My Phone80
How Do I Reduce My Mobile Data Usage80
What Can I Do if My Phone Runs Slowly80
Can I Set My Customized Wallpaper Not to Stretch80
How Do I Enter Recovery Mode and Restore My Phone to Its Factory Settings81
Can I Scan a QR Code Using My Phone81
Does My Phone Support 3D Acceleration81
How Do I Know Whether My Phone Has Been Rooted81
Can I Remove the Battery? will Configuring My Phone to Automatically Set the Date and Time Generate Data Traffic82
Can I Use My Phone for Recording82
Does My Phone Come with a Protective Film82
Does My Phone Support Mobile TV82
Can I Browse or Edit Word, Excel, Powerpoint, and PDF Files on My Phone82
What Is the Default Installation Location for Applications? Can I Change this Location82
Does My Phone Support App2Sd? How Do I Move an Installed Application to the Microsd Card83
How Are My Phone ROM and RAM Allocated83
How Do I Check the Available Storage Space in My Phone Storage and Microsd Card84
My Phone Can Stand by Normally, but the Screen Cannot be Turned On. What Can I Do85
Why Isn't the Backlight on85
Trial Use" Is Found on My Phone's Network Access License. Does this Mean that My Phone Does Not Have the National Network Access85
Why Does My Phone Receive no Signal after I Activated the Function of Enabling Only 4G Data Service86
When I am Playing Music Using the Player that Comes with My Phone, My Phone's Signal Status Changes to no Service. What Can I Do86
My Phone's Speaker, Receiver, and Headset Cannot Function Properly. What Can I Do86
I Can't Use My Phone's Data Service to Access the Internet. What Can I Do86
My Screen Does Not Respond to Touches When I am Using the Camera? What Can I Do86
The Photos Are Blue or Green if I Take Them with Flash Turned On? What Can I Do86
Status. What Can I Do87
After I Turn off 4G, My Phone Cannot Send or Receive Multimedia Messages or Send or Receive Multimedia Messages Slowly. What Can I Do87

Huawei CHM-U01 - Page 29

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