HUAWEI CHM/CHC Smartphone FAQs
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3.33 After I insert and remove the headset, my phone's
screen will freeze (cannot be unlocked when I swipe on
the screen or cannot be turned on when I press the power
button) for 2 to 3 minutes until my phone detects the
headset's status. What can I do?
Update your phone to the latest version. This is a compatibility issue on the Qualcomm 8916
platform of the Qualcomm software baseline.
3.34 After I turn off 4G, my phone cannot send or receive
multimedia messages or send or receive multimedia
messages slowly. What can I do?
Update your phone to the latest version. This is a compatibility issue on the Qualcomm 8916
platform of the Qualcomm software baseline.
3.35 After I inserted a 4G card into my phone, enabled
data service, and took my phone from an area with no
signal to an area with strong signal, my phone's network
connection falls from 4G to 3G and I can't make phone
calls. What can I do?
Update your phone to the latest version. This is a compatibility issue on the Qualcomm 8916
platform of the Qualcomm software baseline.
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