HUAWEI CHM/CHC Smartphone FAQs 
 
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Contents 
1 Basics ............................................................................................................................................... 1 
1.1 Can I use 4G networks with my phone? ....................................................................................................................... 1 
1.2 Color schemes ............................................................................................................................................................... 1 
1.3 Selling points ................................................................................................................................................................ 1 
1.4 Your phone at a glance .................................................................................................................................................. 2 
1.5 Installation .................................................................................................................................................................... 3 
1.5.1 How do I open the battery cover? .............................................................................................................................. 3 
1.5.2 How do I install a SIM/UIM card? ............................................................................................................................ 4 
1.5.3 How do I install a microSD card? .............................................................................................................................. 5 
1.5.4 How do I install the battery? ...................................................................................................................................... 5 
1.5.5 How do I close the battery cover? .............................................................................................................................. 6 
1.6 Home screens ................................................................................................................................................................ 6 
1.6.1 How do I add or delete a home screen? ..................................................................................................................... 6 
1.6.2 How does my phone's main menu look like? ............................................................................................................. 7 
1.6.3 How do I edit the main menu? ................................................................................................................................. 10 
1.6.4 How do I switch between 2D and 3D home screens? .............................................................................................. 11 
1.6.5 How do I add a shortcut for an application to a home screen? ................................................................................ 11 
1.7 Contacts ...................................................................................................................................................................... 12 
1.7.1 How do I create a contact or assign a photo to a contact? ....................................................................................... 12 
1.7.2 How do I import or export contacts? ....................................................................................................................... 14 
1.7.3 How many contacts can my phone save?................................................................................................................. 15 
1.7.4 How do I add a contact to a contact group? ............................................................................................................. 15 
1.8 Text messaging ........................................................................................................................................................... 18 
1.8.1 How do I change the input method when editing a text message?........................................................................... 18 
1.8.2 How do I lock a text message in a conversation? How do I delete one or more conversions and text messages? .. 19 
1.8.3 How do I forward a message or send a message to multiple recipients? ................................................................. 19 
1.8.4 How many Chinese and English characters can be contained in a text message? ................................................... 19 
1.8.5 How many text messages can be saved on my phone? ............................................................................................ 19 
1.8.6 How do I set the SMS center number? .................................................................................................................... 21 
1.9 Calls ............................................................................................................................................................................ 21 
1.9.1 Can I record a call? Where is the recording saved? ................................................................................................. 21 
1.9.2 How do I switch between calls or merge two calls to have a conference call? ........................................................ 21 
1.9.3 What will my phone display when one card is being used for a call and the other receives a call? ........................ 22