Huawei SUN2000 Series

Other manuals for Huawei SUN2000 Series

Quick Guide23 pages

Quick Installation Guide12 pages

Questions and Answers

J
Jessica TorresAug 27, 2025
What does grid overfrequency mean on my Huawei Inverter?
- K
  Kathryn AdamsAug 27, 2025
  A grid overfrequency alarm on your Huawei Inverter means the power grid frequency is too high, exceeding local power grid code requirements. If the alarm is occasional, it may be a temporary grid issue, and the inverter should recover automatically. If it persists, check if the grid frequency is within the acceptable range and contact the local power operator if it isn't. If the frequency is normal, you can modify the grid overfrequency protection threshold using the app, SmartLogger, or NMS, with the local power operator's consent.
S
srossSep 9, 2025
What does 'Grid underfrequency' mean for Huawei SUN2000 Inverter?
- W
  Wendy MartinezSep 10, 2025
  A 'Grid underfrequency' alarm on your Huawei Inverter indicates a power grid exception. The actual power grid frequency is lower than the requirements for the local power grid code. If the alarm occurs occasionally, the power grid may be temporarily abnormal. The inverter automatically recovers after detecting that the power grid becomes normal. If the alarm persists, check whether the power grid frequency is within the acceptable range. If not, contact the local power operator. If yes, modify the grid underfrequency protection threshold through the app, SmartLogger, or NMS with the consent of the local power operator.
J
Justin WilliamsAug 27, 2025
What does it mean when my Huawei SUN2000 displays grid underfrequency?
- U
  uzimmermanAug 27, 2025
  A grid underfrequency alarm on your Huawei Inverter indicates that the power grid frequency is lower than the local power grid code requirements. If the alarm occurs occasionally, it might be due to a temporary grid issue, and the inverter should recover automatically. If the alarm persists, verify that the power grid frequency is within the acceptable range. If it is not, contact the local power operator. If the frequency is within range, you can modify the grid underfrequency protection threshold through the app, SmartLogger, or NMS with the consent of the local power operator.
I
Isabella MathewsSep 17, 2025
Why does my Huawei SUN2000 show Abnormal Grounding?
- N
  Nicole LambertSep 17, 2025
  If the Huawei Inverter indicates 'Abnormal Grounding', it means the N cable or ground cable is not connected properly. Power off the inverter and check the following: 1. Ensure the PE cable of the SUN2000 is properly connected. 2. If connected to a TN power grid, check if the N cable is properly connected and if the voltage of the N cable to ground is normal. 3. If the output is connected to an isolation transformer, disable Grounding inspection via the mobile phone app, SmartLogger, or NMS.
D
Donald CarrollSep 12, 2025
What does 'Output DC component overhigh' mean on Huawei Inverter?
- S
  Susan ReevesSep 12, 2025
  An 'Output DC component overhigh' alarm on your Huawei Inverter means the DC component of the inverter output current exceeds the upper threshold. The inverter monitors its external operating conditions in real time and automatically recovers after the fault is rectified. If the alarm persists and affects the energy yield of the PV plant, contact your dealer or Huawei technical support.
K
Kathleen SilvaSep 22, 2025
What does Transient AC Overvoltage mean on Huawei SUN2000?
- C
  Cory JohnsonSep 22, 2025
  If your Huawei Inverter detects 'Transient AC Overvoltage,' it means the phase voltage exceeds the transient AC overvoltage protection threshold. First, check if the grid connection voltage exceeds the upper threshold and contact the local power operator if it does. If you've confirmed the voltage exceeds the threshold and have the power operator's consent, modify the overvoltage protection threshold. Also, check that the peak grid voltage doesn't exceed the upper threshold.
M
Mario MckinneySep 22, 2025
How to troubleshoot Abnormal PV Module Configuration on Huawei SUN2000 Inverter?
- C
  Christian HodgeSep 22, 2025
  If your Huawei Inverter reports 'Abnormal PV Module Configuration,' it means the PV module configuration doesn't meet requirements, or the PV module output is reversely connected or short-circuited. Check whether the total number of PV modules, the number of PV modules in a string, and the number of PV strings meet requirements, and verify that the PV module output isn't reversely connected.
T
Tammy SanchezAug 29, 2025
What to do if Huawei SUN2000 shows device fault?
- M
  melissa85Aug 29, 2025
  If your Huawei Inverter displays a device fault, it indicates an unrecoverable fault within the inverter. Turn off the AC output switch and DC input switch, wait 5 minutes, then turn them back on. If the alarm persists, contact your dealer or Huawei technical support. Ensure the PV string current is less than 1 A when performing these steps.
R
Rachel PageAug 29, 2025
What does abnormal residual current mean on a Huawei Inverter?
- T
  Tara HallAug 29, 2025
  An abnormal residual current on your Huawei Inverter indicates that the insulation impedance on the input side to PE has decreased during operation. If the alarm occurs accidentally, the external power cable may be temporarily abnormal, and the inverter will recover automatically after the fault is rectified. If the alarm persists or lasts a long time, check whether the impedance between the PV string and ground is too low.
K
kevinbennettAug 29, 2025
Why am I getting an output DC component overhigh error on my Huawei Inverter?
- J
  Jessica VillaAug 29, 2025
  An output DC component overhigh error on your Huawei Inverter means the DC component of the inverter's output current is too high. The inverter will monitor external conditions and try to recover automatically. If the alarm persists and affects energy yield, contact your dealer or Huawei technical support.

Huawei SUN2000 Series Specifications

General

Max Efficiency	98.6%
MPPT Efficiency	99.9%
Protection Rating	IP65
Max. DC Voltage	1100 V
Rated AC Frequency	50 Hz / 60 Hz
Rated Power	3kW - 10kW
Operating Temperature Range	-25 °C ~ +60 °C
Communication	RS485
Rated AC Power	3kW - 10kW
Power Factor Adjustment Range	0.8 leading to 0.8 lagging
Total Harmonic Distortion (THD)	≤ 3%
Protection	DC reverse polarity
Cooling	Natural convection
DC Connection	MC4