Message Cause Action
Guide calibration
failed
The robotic lawnmower has failed to calibrate
the guide wire.
Check that the guide wires are installed ac-
cording to the instructions, See
Installation of
the guide wire on page 19
.
Guide calibration ac-
complished
The robotic lawnmower has succeeded to
calibrate the guide wire.
No action required.
GPS navigation prob-
lem
Problem with the GPS assisted navigation
equipment.
Contact your local Husqvarna representative
if this message appears often.
Weak GPS signal
The GPS signal is weak for the current work-
ing area. GPS assisted navigation cannot be
used.
If the message appears often, turn off the
GPS assisted navigation and instead use the
manual settings for Lawn coverage, see
Area
1-5 on page 28
.
Difficult finding home
The robotic lawnmower has been following
the boundary wire several laps without finding
the charging station.
The installation has not been done correctly.
See
Laying the boundary wire on page 18
.
Wrong corridor width setting on boundary
wire. See
Corridor width on page 29
.
The robotic lawnmower was started on a Sec-
ondary area with the Main area setting.
Temporary problem
with the server.
Please try again. Contact your local Husqvarna representative
if this message appears often.
Connection problems
Problem with the Automower
®
Connect mod-
ule
Restart the robotic lawnmower. If there still is
a connection problem, try to unpair the robot-
ic lawnmower
(My mowers)
and then pair it
again. If the problem remains, contact your
local Husqvarna representative.
Connection settings
restored
Settings for wireless connectivity have been
restored due to an error.
Check and revise settings if necessary.
Weak signal
Weak GPRS signal for Automower
®
Connect
module
Make sure that the robotic lawnmower is not
upside down. If the problem remains, the
message requires action by an authorized
service technician.
SIM card requires PIN
The SIM card must be unlocked. Make sure the correct SIM PIN has been en-
tered into the mower's menu (Network > SIM
card). Contact your local Husqvarna repre-
sentative if this message appears often.
SIM card locked
The SIM card must be replaced. Contact your local Husqvarna representative.
SIM card not found
Automower
®
Connect requires a SIM card to
be inserted in the mower.
Contact your local Husqvarna representative.
GeoFence problem
The GeoFence is not working due to poor (or
no) communication with the system.
Contact your local Husqvarna representative.
362 - 002 - 06.02.2018 Troubleshooting - 49
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