6.6 Symptoms
If your robotic lawnmower does not work as expected, follow the symptoms guide below.
There is a FAQ (Frequently Asked Questions) on www.husqvarna.com which provides more detailed answers to a
number of standard questions. Contact your local Husqvarna representative if you still cannot find the reason for the
fault.
Symptoms Cause Action
The robotic lawnmow-
er has difficulty dock-
ing.
The boundary wire is not laid in a long
straight line that is far enough out from the
charging station.
Check that the charging station has been in-
stalled according to the instructions in
Laying
the boundary wire on page 18
The guide wire is not inserted in the slot un-
der the charging station.
It is critical for operation that the guide wire is
perfectly straight and is in the correct position
under the charging station. Therefore make
sure that the guide wire is always in its slot in
the charging station. See
Laying and con-
necting the guide wire on page 20
.
The charging station is on a slope. Place the charging station on a surface that is
entirely level. See
Best charging station loca-
tion on page 12
.
Uneven mowing re-
sults.
The robotic lawnmower works too few hours
per day.
Increase the mowing time. See
Timer on
page 24
.
The
Weather timer
senses that the lawn has
been mowed more than it actually has. In-
crease the intensity level in the
Weather tim-
er
. Disable the
Weather timer
if this does not
help.
The
How often?
setting is incorrect in relation
to the layout of the working area. Note: Not
applicable if GPS assisted navigation is ena-
bled.
Check that the correct
How often?
value is
selected.
The shape of the working area requires the
use of
Area 1-5
for the robotic lawnmower to
find its way to all remote areas. Note: Not ap-
plicable if GPS assisted navigation is ena-
bled.
Use
Area 1-5
to steer the robotic lawnmower
to a remote area. See
Lawn coverage on
page 28
.
Working area is too large. Try to limit the working area, or to extend the
working time. See
Timer on page 24
.
Dull blades. Replace all the blades. See
Replace the
blades on page 43
.
Long grass in relation to the set cutting
height.
Increase the cutting height and then succes-
sively lower it.
Accumulation of grass by the blade disc or
around the motor shaft.
Check that the blade disc rotates freely and
easily. If not, screw off the blade disc and re-
move grass and foreign objects. See
Mainte-
nance on page 43
.
The robotic lawnmow-
er runs at the wrong
time
The robotic lawnmower clock needs to be set. Set the clock. See
Time & Date on page 30
.
The start and stop times for mowing are in-
correct.
Reset the start time and stop time settings for
mowing. See
Timer on page 24
.
362 - 002 - 06.02.2018 Troubleshooting - 51
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