6 Troubleshooting
6.1 Introduction - troubleshooting
All messages can be found in the
Messages
menu in Automower
®
Connect. More suggestions for steps to take in the
event of malfunction or symptoms can be found on www.husqvarna.com.
Note: The
Messages
menu is only available for short-range connectivity (Bluetooth).
6.2 Fault messages
Below a number of fault messages are listed which may be shown in the display of the robotic lawnmower. Contact
your local Husqvarna representative if the same message appears often.
Message
Cause Action
Wheel motor blocked,
left
Grass or other object is wrapped around the
drive wheel.
Check the drive wheel and remove the grass
or other object.
Wheel motor blocked,
right
Grass or other object is wrapped around the
drive wheel.
Check the drive wheel and remove the grass
or other object.
Cutting system
blocked
Grass or other object is wrapped around the
blade disc.
Check the drive wheel and remove the grass
or other object.
The blade disc lies in a pool of water. Move the robotic lawnmower and prevent the
collection of water in the working area.
Cutting height
blocked
Grass or other object is wrapped around the
cutting height adjustment, or between the
blade disc and chassis.
Check the blade disc and the bellows around
the cutting height adjustment, and remove
any grass or other objects that may have got
stuck.
No loop signal
The power supply is not connected. Check the wall socket connection and wheth-
er an earth-fault breaker has tripped or not.
Check that the low voltage cable is connected
to the charging station.
The low voltage cable is damaged or not con-
nected.
Check that the low voltage cable is not dam-
aged. Check that it is also properly connected
to the charging station and to the power sup-
ply.
The boundary wire is not connected to the
charging station.
Check that the boundary wire connectors are
fitted properly to the charging station. Re-
place connectors if damaged. See
Connect-
ing the boundary wire on page 19
.
Boundary wire broken. Find out where the break is. Replace the
damaged section of the loop with a new loop
wire and splice using an original coupler. See
Finding breaks in the loop wire on page 52
.
ECO mode
is activated and the robotic lawn-
mower has attempted to start outside the
charging station.
Place the robotic lawnmower in the charging
station and start the robotic lawnmower
again. See
Start on page 40
.
The boundary wire is laid in the wrong direc-
tion around an island.
Check that the boundary wire was laid ac-
cording to instructions, e.g. in the right direc-
tion around the island. See
Boundary wire on
page 14
.
The connection between the robotic lawn-
mower and the charging station has been
broken.
Place the robotic lawnmower in the charging
station and generate a new loop signal, see
Security on page 30
.
Disturbances from metal objects (fences, re-
inforcement steel) or buried cables close by.
Try moving the boundary wire.
362 - 002 - 06.02.2018 Troubleshooting - 45
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