170 HyPrecision 50S/60S/75S Operator Manual 808690
7 – Troubleshooting
Troubleshooting
Water pressure is too high
If the value on the prefilter water-pressure gauge is higher than 7.93 bar or 792.90 kPa (115 psi), the water 
pressure is too high. If the value on either water-pressure gauge is more than 8.62 bar or 861.84 kPA (125 psi), 
contact a Hypertherm Technical Service Associate for assistance.
The pump's low-pressure water parts are rated for a maximum pressure of 8.62 bar or 861.84 kPA (125 psi). In 
environments with high supply water pressure, the boost pump can increase the water pressure to more than the 
maximum. This can damage the filters and other parts.
A secondary bypass relief valve before the filter assembly reduces the risk of damage. This relief valve is set 
to 8.27 bar/827.37 kPa (120 psi) at the factory and should not be adjusted.
Possible cause Solution
The boost pump is not needed.
If the value on the prefilter water–pressure gauge is 
higher than 4.83 bar or 482.63 kPa (70 psi), turn OFF 
the boost pump.
1. In the electrical cabinet, turn the switch on the boost 
pump motor contactor to 0.
2. Turn OFF boost fault monitoring.
a. On the operator interface, go to the Settings 
screen. Refer to the 
Settings screen section, 
which begins on page 54.
b. Touch the pump settings symbol.
c. Touch System Settings.
d. Touch the Boost Fault Monitor status indicator. 
Green shows enabled status. Red shows 
disabled status.
The boost pump bypass relief valve is not 
adjusted properly.
Refer to 
Adjust the boost pump pressure on page 201.
A water filter is clogged. Replace the water filters.