Preface
About this guide
This guide describes the removal and replacement procedures for the IBM
SurePOS 700 Models 721/741/781 and 722/742/782, which are commonly referred
to in this guide as the SurePOS 700.
Who should use this guide
This guide is to be used by trained point-of-sale equipment service representatives.
How this guide is organized
This guide is organized as follows:
v Chapter 1, “Introducing the SurePOS 700 Models,” on page 1 describes the
physical dimensions, features, and options of the product.
v Chapter 2, “Removal and replacement procedures,” on page 25 describes the
replacement and removal procedures.
v Chapter 3, “Problem determination,” on page 73 describes the problem
determination procedures.
v Chapter 4, “Diagnostics and configuration settings,” on page 79 describes the
BIOS setup and other control procedures.
v Appendix A, “Parts catalog,” on page 83 lists part numbers for field-replacable
units (FRUs).
v Appendix C, “Notices,” on page 103 contains trademarks that are referenced in
the guide and other miscellaneous notices.
v Appendix B, “Safety information,” on page 97 contains translations of the safety
notices.
v
Related publications
The following IBM publications are also available from the IBM Retail Store
Solutions Web site at http://www.ibm.com/solutions/retail/store/support.
v Safety Information – Read This First, GA27-4004
v SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation
Guide, GA27-4328
v SurePOS 722/742/782, 723/743/783 Operating System Installation Guide,
GA27-4357
v Point of Sale Options and I/O Devices Service Guide, GC30-9737
v SureMark 4610 Printers User’s Guide, GA27-4151
v SureMark 4610 Printers Hardware Service Guide, GY27-0355
v Point of Sale Subsystem Programming Reference and User’s Guide, SC30-3560
v Point of Sale Subsystem Installation, Keyboards, and Code Pages, GC30-3623
v 4820 SurePoint Solution Planning, Installation and Service Guide, GA27-4231
v 4820 SurePoint Solution System Reference, SA27-4249
Additional information on the CANPOS keyboard is located in the following
publication:
v SurePOS 500/600 Series Systems: Planning, Installation and Operation Guide,
GA27-4254
Updated July 14, 2008
© Copyright IBM Corp. 2003, 2008 xi
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