v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, “Parts listing, Types 7871 and 1949,” on page 41 to determine which components are CRUs and
which components are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error Code Type Error Message Action
0x80010200 Error System board (Planar 12V)
voltage under critical threshold.
with chassis Reading: X,
Threshold: Y
1. If the under voltage problem is occurring on all
blade servers, look for other events in the log
related to power and resolve those events (see
“Error logs” on page 99).
2. View the event log provided by the advanced
management module for your BladeCenter unit
and resolve any power related errors that might
be displayed.
3. If other modules or blades are logging the same
issue then check the power supply for the
BladeCenter unit.
4. If the error still occurs, replace the system-board
assembly (see “Removing the system-board
assembly” on page 94 and “Installing the
system-board assembly” on page 95).
0x80010200 Error System board (Planar 3.3V)
voltage under critical threshold.
Reading: X, Threshold: Y
1. Remove all expansion cards from the blade server
(see “Removing an I/O expansion card” on page
74).
2. Remove all storage drives from the blade server
(see “Removing a SSD storage drive” on page 61).
3. If the error still occurs, replace the system-board
assembly (see “Removing the system-board
assembly” on page 94 and “Installing the
system-board assembly” on page 95).
0x80010200 Error System board (Planar 5V)
voltage under critical threshold.
with chassis Reading: X,
Threshold: Y
1. Remove all expansion cards from the blade server
(see “Removing an I/O expansion card” on page
74).
2. Remove all storage drives from the blade server
(see “Removing a SSD storage drive” on page 61).
3. If the error still occurs, replace the system-board
assembly (see “Removing the system-board
assembly” on page 94 and “Installing the
system-board assembly” on page 95).
0x80010201 Error CMOS Battery (CMOS Battery)
voltage under critical threshold.
with chassis Reading: X,
Threshold: Y
Replace the system battery (see “Removing the
battery” on page 71 and “Installing the battery” on
page 72).
Note: After you replace the system battery, verify
that the blade server is running IMM firmware
version 1.10 or newer to optimize the performance of
the new system battery.
Chapter 6. Diagnostics 103
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