User response: Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the chassis.
v If the chassis successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are compatible with the
chassis.
b. Inspect the previously installed components for physical damage.
v If the chassis does not successfully power on or if this is not the first occurrence of this problem, replace the
I/O expansion adapter.
8007021b-0301ffff Sensor CPU 1 QPILinkErr has transitioned to critical from a less severe state.
Explanation: CPU 1 QPI Link Failure detected.
May also be shown as 8007021b0301ffff or 0x8007021b0301ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 50
Automatically notify Support: Yes
User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Information
Center for the appropriate user response.
8007021b-0302ffff Sensor CPU 2 QPILinkErr has transitioned to critical from a less severe state.
Explanation: CPU 2 QPI Link Failure detected.
May also be shown as 8007021b0302ffff or 0x8007021b0302ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 50
Automatically notify Support: Yes
User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Information
Center for the appropriate user response.
8007021b-0303ffff Sensor CPU 3 QPILinkErr has transitioned to critical from a less severe state.
Explanation: CPU 3 QPI Link Failure detected.
May also be shown as 8007021b0303ffff or 0x8007021b0303ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 50
8007021b-0301ffff • 8007021b-0303ffff
Chapter 6. Troubleshooting 117
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