Enabling the Broadcom Gigabit Ethernet Utility program . . . . . . . . . .64
Configuring the Broadcom Gigabit Ethernet controller . . . . . . . . . . .65
Updating IBM Director . . . . . . . . . . . . . . . . . . . . . .65
Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . .67
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .67
POST beep codes . . . . . . . . . . . . . . . . . . . . . . .67
POST error codes . . . . . . . . . . . . . . . . . . . . . . . .68
ServerGuide problems . . . . . . . . . . . . . . . . . . . . . .79
Troubleshooting tables . . . . . . . . . . . . . . . . . . . . . .79
CD or DVD drive problems . . . . . . . . . . . . . . . . . . .80
Diskette drive problems . . . . . . . . . . . . . . . . . . . . .81
General problems . . . . . . . . . . . . . . . . . . . . . . .81
Hard disk drive problems . . . . . . . . . . . . . . . . . . . .81
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .82
Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .83
Memory problems . . . . . . . . . . . . . . . . . . . . . . .84
Microprocessor problems . . . . . . . . . . . . . . . . . . . .84
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .85
Optional-device problems . . . . . . . . . . . . . . . . . . . .87
Power problems . . . . . . . . . . . . . . . . . . . . . . .88
Serial port problems . . . . . . . . . . . . . . . . . . . . . .89
Software problems . . . . . . . . . . . . . . . . . . . . . .90
Universal Serial Bus device problems . . . . . . . . . . . . . . .90
System-board LEDs . . . . . . . . . . . . . . . . . . . . . . .91
Appendix A. Getting help and technical assistance . . . . . . . . . .93
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .93
Using the documentation . . . . . . . . . . . . . . . . . . . . .93
Getting help and information from the World Wide Web . . . . . . . . . .93
Software service and support . . . . . . . . . . . . . . . . . . .94
Hardware service and support . . . . . . . . . . . . . . . . . . .94
IBM Taiwan product service . . . . . . . . . . . . . . . . . . . .94
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . .95
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .95
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .96
Product recycling and disposal . . . . . . . . . . . . . . . . . . .97
Battery return program . . . . . . . . . . . . . . . . . . . . . .98
Electronic emission notices . . . . . . . . . . . . . . . . . . . .99
Federal Communications Commission (FCC) statement . . . . . . . . .99
Industry Canada Class A emission compliance statement . . . . . . . . 100
Avis de conformité à la réglementation d’Industrie Canada . . . . . . . 100
Australia and New Zealand Class A statement . . . . . . . . . . . . 100
United Kingdom telecommunications safety requirement . . . . . . . . 100
European Union EMC Directive conformance statement . . . . . . . . 100
Taiwanese Class A warning statement . . . . . . . . . . . . . . . 101
Chinese Class A warning statement . . . . . . . . . . . . . . . . 101
Japanese Voluntary Control Council for Interference (VCCI) statement 101
Korean Class A warning statement . . . . . . . . . . . . . . . . 101
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
iv System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide