iDect X2i System - Troubleshooting Battery and PBX Issues; Battery, Recall, and PBX Compatibility Problems

Using a multi-handset system
“I can’t transfer
a call.”
Make sure the other handset is in range of the base unit.
Make sure you’re dialling the correct number for the
other handset (1 to 4, or Ø for all registered handsets).
Batteries
“The handset‘s
batteries are
running low
within an
hour or two.”
Before you first used the handset, you should have left it
on the base unit or charger pod for up to 15 hours to
charge the batteries fully.
You may need to replace the batteries (see below).
Clean the battery charging contacts on the base unit
with a dry cloth.
Check the connections between the base unit and the
mains power socket.
“I try to
recharge the
batteries, but I
still get a
warning that
they are low.”
You need to replace the batteries. To find out how to
obtain replacements, call 0845 345 9677, between
9.00 am and 5.00 pm, Monday to Friday.
Dispose of used batteries safely — never burn them,
or put them where they could get punctured.
ALWAYS use the batteries supplied with your
iDECT X2i — other batteries may burst, causing
damage.
PBX use
“The Recall
function doesn’t
seem to work.”
You may need to change the recall signal length from
its default of 100 ms. Consult your PBX documentation
for help if necessary. To change the recall setting, use
the
BASE SETTING
menu (page 3
4).
Troubleshooting
Help Line: 0845 345 9677 (Local Call rate) 51
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