Immergas VICTRIX Superior TOP 32 E - Fault and Anomaly Signals

21 - IE
INSTALLERUSER
MAINTENANCE TECHNICIAN
2.6 FAULT AND ANOMALY SIGNALS.
The Victrix Superior TOP boiler signals any
anomalies by the flashing symbol (5) along
with the “ERRxx” indication on the indicator
(6) where “xx” corresponds to the error code
described in the following table. On any remote
control the error code will be displayed by means
of the same numerical code number represented
according to the following example (e.g. CAR
V2
= Exx, Super CAR = ERR>xx).
Anomaly signalled
Error
code
No ignition block 01
Safety thermostat block (over-
heating), ame control anomaly
02
Flue safety thermostat block 03
Contacts resistance block 04
Flow probe anomaly 05
Domestic hot water probe anomaly 06
Maximum No of resets. 08
Insucient system pressure 10
Domestic hot water inlet probe
anomaly
12
Conguration error 15
Fan anomaly 16
Parasite ame block 20
Return probe anomaly 23
Push button control panel anomaly 24
Block due to ue gas temperature
gradient intervention
25
Insucient circulation 27
Flue probe anomaly 29
Loss of remote control
communication
31
Low power supply voltage 37
Loss of ame signal 38
T high 45
Burner power limitation 47
High temperature block on return
probe
49
Attention: the error codes 31 to 38 are not shown
on the CAR
V2
and Super CAR display, general
code 22 is displayed in its place.
Attention: e anomaly can be reset up to 5
successive times, aer which the function in
inhibited for at least one hour. One attempt is
gained every hour for a maximum of 5 attempts.
By switching the appliance o and on again, the
5 attempts are re-acquired.
Ignition block. e boiler ignites automatically
with each demand for room central heating or
hot water production. If this does not occur
within 10 seconds, the boiler remains in
stand-by for 30 seconds; try again and if the
second attempt fails it will go into “ignition
block” (ERR01). To eliminate “ignition block”
the Reset button "C" must be pressed. On
commissioning or aer extended inactivity it
may be necessary to eliminate the “ignition
block”. If this phenomenon occurs frequently,
contact a qualified technician for assistance
(e.g. Immergas Aer-Sales Technical Assistance
Service).
Safety thermostat block (over-heating).
During operation, if a fault causes excessive
overheating internally, or an anomaly occurs in
the ame control section, an overheating block
is triggered in the boiler (ERR02). To eliminate
“over-temperature block” the Reset button "C"
must be pressed. If this phenomenon occurs
frequently, contact a qualied technician for
assistance (e.g. Immergas Aer-Sales Technical
Assistance Service).
Flue safety thermostat block. is occurs in
the case of partial internal obstruction (due to
the presence of lime scale or slurry) or external
blocking should occur (combustion residues)
to the condensation module. To eliminate the
“ue thermostat block” the Reset button “C”
must be pressed. Call an authorised technician
to remove the obstructions (e.g. Immergas Aer-
sales Service).
Contacts resistance block. To eliminate the
“ue thermostat block” the Reset button “C”
must be pressed. Call an authorised technician
to remove the obstructions (e.g. Immergas
Aer-sales Service). e boiler does not start
and a technician must be called (e.g. Immergas
Aer-Sales Service).
Flow probe anomaly. If the board detects an
anomaly on the system NTC delivery probe, the
boiler will not start; contact a qualied technician
for assistance (e.g. Immergas Aer-Sales Service).
Delivery probe anomaly. If the board detects
an anomaly on the domestic hot water NTC
probe, the boiler signals the anomaly. In this
case the boiler continues to produce domestic
hot water but not with optimal performance.
Moreover, the anti-freeze function is prevented
and an authorised technician must be called (e.g.
Immergas Aer-Sales Service).
Maximum No of resets. Available number of
resets already made.
Insucient system pressure. Water pressure
inside the central heating system that is sucient
to guarantee the correct functioning of the boiler
is not detected. Check on the boiler manomater
(1) that the system pressure is between 1÷1.2
bar and restore the correct pressure if necessary.
Domestic hot water inlet probe anomaly. If
the board detects an anomaly on the domestic
hot water inlet probe, the boiler continues to
produce domestic hot water but not with optimal
performance. A qualied technician must be
called (e.g. Immergas Aer-Sales Service).
Conguration error. If the board detects an
anomaly or in congruency on the electric wiring,
the boiler will not start. If normal conditions are
restored the boiler restarts without having to be
reset. If this anomaly persists, contact a qualied
technician for assistance (e.g. Immergas Aer-
Sales Service).
Fan anomaly. This occurs if the fan has a
mechanical or electrical fault. To eliminate
the “fan anomaly” the Reset button "C" must
be pressed. If this anomaly persists, contact a
qualied technician for assistance (e.g. Immergas
Aer-Sales Service).
Parasite ame block. is occurs in case of a
leak on the detection circuit or anomaly in the
ame control unit. e boiler can be reset in
order to allow a new ignition attempt. If the boiler
does not start, contact a qualied technician for
assistance (e.g. Immergas Aer-Sales Service).
Return probe anomaly. If the board detects an
anomaly on the system return NTC probe, the
boiler will not start; contact a qualied technician
for assistance (e.g. Immergas Aer-Sales Techni-
cal Assistance Service).
Push button control panel anomaly. is occurs
when the P.C.B. detects an anomaly on the push
button control panel. If normal conditions are
restored the boiler restarts without having to be
reset. If this anomaly persists, contact a qualied
technician for assistance (e.g. Immergas Aer-
Sales Service).
Block due to ue gas temperature gradient
intervention. If the board detects a rapid
increase of ue gas temperature probably due
to a blocked pump or lack of water in the heat
exchanger, the boiler blocks due to the ue gas
temperature gradient intervention. To eliminate
it, the Reset button (C) must be pressed. If
this phenomenon occurs frequently, contact a
qualied technician for assistance (e.g. Immergas
Aer-Sales Technical Assistance Service).
Insucient circulation. is occurs if there
is overheating in the boiler due to insucient
water circulating in the primary circuit; the
causes can be:
- low system circulation; check that no shut-o
devices are closed on the heating circuit and
that the system is free of air (deaerated);
- circulating pump blocked; free the circulating
pump.
If this phenomenon occurs frequently, contact a
qualied technician for assistance (e.g. Immergas
Aer-Sales Technical Assistance Service).
Flue probe anomaly. If the board detects an
anomaly on the ue probe, the boiler will not
start; contact a qualied technician for assistance
(e.g. Immergas Aer-Sales Technical Assistance
Service).
Loss of remote control communication. is
occurs in the case of connection to a remote
control that is not compatible or if there is a
loss of communication between the boiler and
CAR remote control
V2
or Super CAR remote
control. Try the connection procedure again by
turning the boiler o and then back on again. If
the Remote Control is still not detected on re-
starting the boiler will switch to local operating
mode, i.e. using the controls on the boiler
itself. In this case the boiler cannot activate the
“Central heating” function. To make the boiler
function in “Central heating” mode, activate the
“P33” function present inside the “M3” menu.
If this phenomenon occurs frequently, contact a
qualied technician for assistance (e.g. Immergas
Aer-Sales Technical Assistance Service).