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iNetVu 1201 Flyaway User Manual

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Troubleshooting Guide for iNetVu
®
1201 Flyaway
The iNetVu™ brand and logo are registered trademarks of C-COM Satellite Systems, Inc. ©
Copyright 2006 C-COM Satellite Systems, Inc.
1-877-iNetVu6
www.c-comsat.com
Revision 01
January 01, 2013
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iNetVu 1201 Flyaway Specifications

General IconGeneral
Antenna TypeFlyaway
Antenna Diameter1.2 m
Mount TypeFlyaway
PolarizationLinear
Azimuth AdjustmentManual
Elevation AdjustmentManual
Azimuth Range360° Continuous
Frequency RangeKu-band
Deployment TimeLess than 10 minutes
Elevation Range0° to 90°
Pointing Accuracy0.2° RMS
Weight25 kg
Operating Temperature-30°C to +55°C
Wind Operational72 km/h

Summary

Introduction

About This Manual

Provides an overview of the manual's purpose and content for troubleshooting the iNetVu Mobile System.

Software and Firmware Management

Uninstalling Current Software

Details the steps to remove existing iNetVu software from the system.

New Software and Drivers Installation

Guides the user through installing new software and device drivers for the iNetVu system.

Updating the Firmware

Provides instructions for updating the controller's firmware to the latest version.

Verifying Firmware Upgrade Success

Explains how to confirm that the firmware update process has been completed successfully.

Assembly and Disassembly

Fly-1201 Physical Outline

Identifies the key physical components of the iNetVu Fly-1201 system.

Assembly Procedure

Step-by-step instructions for assembling the iNetVu Flyaway system.

Disassembly Procedure

Detailed steps for safely disassembling the iNetVu Flyaway system.

Troubleshooting Jam Errors

EL Jam Error (0x9006)

Addresses issues related to the Elevation (EL) Jam Error in the iNetVu system.

AZ Jam Error (0x9007)

Provides troubleshooting steps for the Azimuth (AZ) Jam Error.

PL Jam Error (0x9008)

Guides users through resolving Polarization (PL) Jam Errors.

Troubleshooting Sensor Errors

Sensor Error (0x8911)

Details the causes and solutions for the Sensor Error code 0x8911.

GPS Troubleshooting

GPS Failed

Covers common issues and solutions when the GPS functionality fails.

RF Signal Troubleshooting

RF Signal Too Low (0x8915)

Explains how to troubleshoot and resolve low RF signal errors.

RF Signal Not Detected (Controller Power)

Guides troubleshooting when RF signal is not detected, powering LNB from controller.

RF Signal Not Detected (Modem Power)

Guides troubleshooting when RF signal is not detected, powering LNB from modem.

Modem Configuration and Communication

No Modem Communication

Addresses issues where the controller and modem fail to establish communication.

Serial COM Configuration

Details the steps for configuring the modem via a serial (COM) connection.

TCP/IP Configuration

Explains how to configure the modem for TCP/IP network communication.

Satellite Acquisition

Cannot Find Satellite

Provides troubleshooting for when the system cannot locate or lock onto a satellite.

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