iNetVu 1201 Flyaway - Default Chapter; Table of Contents

iNetVu Troubleshooting Guide - 1201 Flyaway
Page 6 of 71
Table of Contents
INTRODUCTION ................................................................................................................................. 7
7000 CONTROLLER SOFTWARE & FIRMWARE UPGRADE ........................................................... 8
U
NINSTALLING THE CURRENT SOFTWARE ............................................................................................. 9
N
EW SOFTWARE AND DRIVERS INSTALLATION PROCEDURE ................................................................. 10
U
PDATING THE FIRMWARE ................................................................................................................. 13
V
ERIFYING THE UPGRADE COMPLETED SUCCESSFULLY ...................................................................... 14
S
ERIAL NUMBER IS LOCATED ON THE AZIMUTH BASE AND REFLECTOR ................................................... 14
ASSEMBLY AND DISASSEMBLY .................................................................................................... 15
F
LY-1201 PHYSICAL OUTLINE ............................................................................................................ 16
A
SSEMBLY PROCEDURE .................................................................................................................... 17
D
ISASSEMBLY PROCEDURE ............................................................................................................... 27
JAM ERRORS ................................................................................................................................... 37
E
RROR 0X9006 - EL JAM ERROR ....................................................................................................... 38
1. If the Mobile Platform doesn’t physically move ................................................................................................. 38
2. If the Mobile Platform physically moves but the angle doesn’t change......................................................... 40
E
RROR 0X9007 - AZ JAM ERROR ....................................................................................................... 42
1. If the Mobile Platform doesn’t physically move ................................................................................................. 42
2. If the Mobile Platform physically moves but the angle doesn’t change......................................................... 44
E
RROR 0X9008 - PL JAM ERROR ....................................................................................................... 46
1. If the Mobile Platform doesn’t physically move ................................................................................................. 46
2. If the Mobile Platform physically moves but the angle doesn’t change......................................................... 48
SENSOR ERROR .............................................................................................................................. 50
E
RROR 0X8911 - SENSOR ERROR ..................................................................................................... 51
GPS ................................................................................................................................................... 54
GPS
FAILED ..................................................................................................................................... 55
RF SIGNAL LOSS ............................................................................................................................. 57
ERR_0X8915:
RF IS TOO LOW ...................................................................................................... 58
RF
SIGNAL NOT BEING DETECTED (POWERING LNB FROM THE CONTROLLER) ..................................... 59
RF
SIGNAL NOT BEING DETECTED (POWERING LNB FROM THE MODEM) ............................................. 61
MODEM ............................................................................................................................................. 63
N
O MODEM COMMUNICATION ............................................................................................................ 64
2. To troubleshoot a COM configuration: ............................................................................................................... 65
3. To troubleshoot an IP (HTTP, TELNET, UDP, SNMP) configuration:........................................................... 66
CANNOT FIND SATELLITE .............................................................................................................. 67