Why is touch control not working from my PC connected to the InFocus Monitor?
If there is no touch control from a connected external PC to your InFocus Monitor, verify that the USB B to USB type A cable is correctly plugged from the computer into the display. Also, ensure that the computer's operating system is Windows® 7, 8, 10, or 16, as the display touchpad only supports Windows.
Why can't I see the On Screen Display Menus on my InFocus INF8630eAG?
If the On Screen Display Menus don't appear on your InFocus Monitor, verify that a PC is correctly connected and selected as the source. Also, ensure you are not trying to access the On Screen Display Menus from the Home Screen. If you are trying to access the Picture Mode or Sound Mode settings, set the menu (title bar) to 'User.'
How to fix PC and InFocus INF8630eAG not recognizing each other?
If your PC and InFocus Monitor aren't recognizing each other, change the EDID setting under the Settings Menu in the On Screen Display.
General| Screen Size | 86 inches |
|---|---|
| Resolution | 3840 x 2160 (4K UHD) |
| Contrast Ratio | 1200:1 |
| Response Time | 8 ms |
| Touch Technology | Infrared |
| Touch Points | 20 |
| Operating System | Android 8.0 |
| Speakers | Yes |
| Aspect Ratio | 16:9 |
| Viewing Angle | 178° |
| Connectivity | HDMI, USB, VGA, RS232 |
| Weight | 67 kg |
| Brightness | 350 cd/m² |
| Display Colors | 1.07B (10 bit) |
| Speaker Power | 2 x 10W |
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