Getting Help
Intel® Workstation Board S5520SC Service Guide 57
Appendix B: Getting Help
World Wide Web
http://support.intel.com/support/motherboards/server/S5520SC/
If you encounter an issue with your server platform, please follow these steps to obtain support on your
product.
1. Get connected to our support web page for 24x7 support when you need it to get the latest and most
complete technical support information on all Intel
®
Enterprise Server and Storage Platforms.
Information available at the support site includes:
Latest BIOS, firmware, drivers, and utilities
Product documentation, installation and quick start guides
Full product specifications, technical advisories, and errata
Compatibility documentation for memory, hardware add-in cards, chassis support matrix, and
operating systems
Server and chassis accessory parts list for ordering upgrades or spare parts
A searchable knowledgebase to search for product information throughout the support site
2. Send an email to Intel’s technical support center using the following online form if you still cannot
resolve your issue.
3. Lastly, you can contact an Intel support representative using one of the following support phone
numbers. Charges may apply. Intel customer support suggests filling out the issue report form
to
better service the issue.
Intel now offers Channel Program members around-the-clock 24x7 technical phone support on Intel
®
workstation boards, server chassis, server RAID controller cards, and Intel
®
Server Management
software.
Warranty Information
Connect to Intel's website to obtain warranty information.
+ Requires Login to the Reseller Site to obtain the 24x7 Number.
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