Intel S5520SC Service Guide

Contents
Intel® Workstation Board S5520SC Service Guide ix
4. Troubleshooting ........................................................................................... 41
Resetting the System............................................................................................................41
Problems following Initial System Installation .......................................................................41
First Steps Checklist.....................................................................................................41
Hardware Diagnostic Testing................................................................................................42
Verifying Proper Operation of Key System Lights........................................................42
Confirming Loading of the Operating System ..............................................................42
Specific Problems and Corrective Actions ............................................................................43
Power Light Does Not Light..........................................................................................43
No Characters Appear on Screen................................................................................43
Characters Are Distorted or Incorrect...........................................................................44
System Cooling Fans Do Not Rotate Properly.............................................................44
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light ...............................45
Cannot Connect to a Server.........................................................................................45
Problems with Network.................................................................................................45
System Boots when Installing PCI Card.......................................................................46
Problems with Newly Installed Application Software....................................................46
Problems with Application Software that Ran Correctly Earlier....................................47
Devices are not Recognized under Device Manager (Microsoft Windows* Operating System) 47
Hard Drive(s) are not Recognized................................................................................47
Bootable CD-ROM / DVD-ROM Disk Is Not Detected .................................................48
LED Information ...........................................................................................................48
BIOS POST Beep Codes .............................................................................................48
Appendix A: Regulatory and Compliance Information.................................. 49
Product Regulatory Compliance ...........................................................................................49
Product Safety Compliance..........................................................................................49
Product EMC Compliance – Class A Compliance........................................................49
Certifications / Registrations / Declarations..................................................................49
Product Regulatory Compliance Markings...................................................................50
Electromagnetic Compatibility Notices..................................................................................51
FCC (USA)...................................................................................................................51
ICES-003 (Canada)......................................................................................................51
Europe (CE Declaration of Conformity)........................................................................52
VCCI (Japan)................................................................................................................52
BSMI (Taiwan)..............................................................................................................53
RRL (Korea).................................................................................................................53
CNCA (CCC-China) .....................................................................................................53
Product Ecology Change (EU RoHS) ...................................................................................53
Product Ecology Change (CRoHS).......................................................................................54
China Packaging Recycle Marks (or GB18455-2001) ..........................................................56
CA Perchlorate Warning .......................................................................................................56
End-of-Life / Product Recycling.............................................................................................56
Appendix B: Getting Help ................................................................................. 57
Intel
®
Server Issue Report Form....................................................................... 58

Intel S5520SC Specifications

General

Brand	Intel
Model	S5520SC
Category	Desktop
Language	English