Chapter 4 — Running Diagnostics 
CK31 Handheld Computer User’s Manual  97 
802.11 Information 
The 802.11 Information diagnostic provides detailed 
information about your 802.11b/g radio. You can view 
information such as the SSID, the radio signal strength indicator 
(RSSI), the channel, and the MAC address of the connected 
access point. 
To open the 802.11 Information diagnostic 
•  From the Start menu, tap Programs > Intermec Diagnostics 
> System > 802.11 Information. 
Sample Screen 
 
Authentication Information 
Use the Authentication Information diagnostic to see the state of 
your security authentication. You can use this information to 
troubleshoot why your device may not be authenticating. This 
diagnostic works with both Microsoft and Funk security choices.  
To open the Authentication Information diagnostic 
•  From the Start menu, tap Programs > Intermec Diagnostics 
> System > Authentication Information.