Intermec EasyCoder F4 – Installation & Operation Ed. 382
Chapter 11
Symptom Possible Cause Remedy Refer to
Overall weak printout Wrong Paper Type parameter Change parameter Chapter 7
Contrast value too low Change parameter Chapter 7
Printhead pressure too low Adjust Chapter 13
Worn printhead Replace printhead Chapter 12
Wrong printhead voltage Replace CPU board ☎ Call Service
Printout weaker on one side Uneven printhead pressure Adjust arm alignment Chapter 13
Weak spots Foreign particles on media Clean or replace Chapters 5 & 6
Media/ribbon don’t match Change to matching media Chapter 7
Poor media or ribbon quality Use Intermec media/ribbon Appendix 2
Worn printhead Replace printhead Chapter 12
Worn platen roller Check/replace ☎ Call Service
Overall dark printout Wrong Paper Type parameter Change parameter Chapter 7
Contrast value too high Change parameter Chapter 7
Printhead pressure too high Adjust Chapter 13
Wrong printhead voltage Replace CPU board ☎ Call Service
Excessive bleeding Wrong Paper Type Change parameter Chapter 7
Contrast value too high Change parameter Chapter 7
Printhead pressure too high Adjust Chapter 13
Faulty energy control Replace CPU board ☎ Call Service
Dark lines along media path Foreign objects on printhead Clean printhead Chapter 12
White lines along media path Printhead dirty Clean printhead Chapter 12
Missing dots on printhead Replace printhead Chapter 12
Large part of dot line missing Wrong X-start or Width parameter Change parameter Chapter 7
Failing printhead Replace printhead Chapter 12
Failing strobe signal Check CPU-board ☎ Call Service
Printout missing along inner edge Bad media alignment Adjust Chapter 5
Small core & supply post in upper pos. Move post to lower pos. Chapter 3
X-start parameter value too low Increase Chapter 7
Transfer ribbon breaks Ribbon not fi tted correctly Reload ribbon Chapter 6
Wrong paper type parameter (too much Change parameter, Chapter 7
energy) then clean printhead Chapter 13
Bad energy control Adjust ☎ Call Service
Transfer ribbon wrinkles Faulty ribbon break shaft adjustment Adjust Chapter 13
Incorrect edge guide adjustment Adjust Chapter 5
Too strong printhead pressure Adjust Chapter 13
No thermal transfer printout Ink-coated side does not face media Reload ribbon Chapter 6
Media feed not working properly Changed media characteristics Perform a TESTFEED Chapter 5
Wrong start- and stop adjust values Check/change Chapter 7
Wrong Media Type parameter Check/change Chapter 7
Wrong sensor position Check/change Chapter 13
Dirty or blocked sensors Clean media guides Chapter 12
Faulty sensors Replace ☎ Call Service
Compressed text or bar code Too high print speed for large media roll Lower print speed Chapter 7
Troubleshooting
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