Chapter 5 — Troubleshoot the Printer
96 PM23c, PM43, and PM43c Mid-Range Printer User Manual
Upgrade Firmware from a USB Storage Device
You can upgrade the printer firmware from a USB storage device. You
must place the upgrade file in the root directory on the USB storage
device.
Note: For best results, Intermec recommends using a USB storage device that
contains no other files besides the upgrade file.
1 Copy the firmware upgrade file to the root directory of the USB
storage device.
2 Turn the printer off.
3 Insert the USB storage device into a USB host port.
4 Restart your printer. An upgrading firmware message appears as
the upgrade file is loaded into the printer memory. This process
may take a few minutes.
5 Remove the USB storage device.
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