Intermec SR31T User Manual

Chapter 5 — Troubleshooting and Maintaining the SR31T
40 SR31T Tethered Scanner User’s Guide
Troubleshooting the SR31T
Problems and Possible Solutions
If you have problems using your SR31T, use this section to try to find
a solution. If you cannot solve your problem, contact your Intermec
Product Support representative (see Calling Product Support in the
next section).
.
Problems and Possible Solutions
Problem Possible Solution
You pull the trigger, but
nothing happens.
The SR31T receives power from either a host or an
external power supply through an accessory cable.
Make sure:
• You are using the appropriate cable (for more
information, see
SR31T Cable List on
page 6).
• The cable is connected to the appropriate port
on the host computer.
• The universal power supply (if necessary) is
connected correctly.
Perhaps the trigger function has been disabled by
reading a Trigger Activation - Disabled
configuration code or through online setup with
EasySet, to check this and re-enable the trigger:
1 Follow the procedure to perform online
setup with EasySet (see Configuring Your
Scanner with EasySet in Chapter 4)
.
2 When your product is communicating with
EasySet, look in Operating settings -
Scanning / Triggering - Trigger activation to
see if the trigger is Disabled and send one of
the trigger enabled commands to the product
(the default Hardware and emulated trigger
enabled command for example).

Intermec SR31T Specifications

General

Brand	Intermec
Model	SR31T
Category	Scanner
Language	English