25
Version 2.1 (08/2013) en
Translation of the original instructions
RollerDrive EC310
Troubleshooting
Troubleshooting
Risk of injuries due to incorrect handling
Troubleshooting may only be done by qualified and
authorized persons.
Only perform troubleshooting after switching off the
power.
Ensure that the RollerDrive cannot be turned on
accidentally.
Symptom Possible cause Help
RollerDrive does not run No power supply Check 24 VDC power supply.
Plug not connected properly Check cable connection.
RollerDrive is rotating in the wrong
direction or at the wrong speed
Wrong DriveControl settings on the
speed and rotational direction Dip
switches
Change setting on DriveControl.
Wrong voltage at speed setting pin
(if the RollerDrive is not operated
with the recommended Interroll
DriveControl)
Check the voltage of the speed setting
pins on the motor plug.
Abnormal noise coming from the
RollerDrive
Motor or gearbox is damaged Replace the RollerDrive.
Interrupted RollerDrive operation Damaged motor cable Check motor cable for damage.
If the motor cable is damaged, replace
the RollerDrive.
RollerDrive overloaded see "Overload protection device",
page 8