What to check if my Jandy JE does not run or short cycles and control board display shows: FAULT- LOW REF PRESSURE?
- AAlisha MartinJul 31, 2025
Check that the fan is operating and air is coming out of the top of the heat pump, while short cycling.
What to check if my Jandy JE does not run or short cycles and control board display shows: FAULT- LOW REF PRESSURE?
Check that the fan is operating and air is coming out of the top of the heat pump, while short cycling.
What to do if my Jandy JE Heat Pump does not run and control board displays: FAULT- HIGH REF PRESSURE?
First, verify the circulating pump is on and that there are no water flow restrictions to the heat pump. If you have a two-speed or variable-speed filter pump, switch to a higher speed. Ensure all necessary valves are open or in the proper positions to allow proper water flow to the heat pump. Also, verify the filter and skimmers are clean and check the water level in the pool. If the heat pump hasn't been operated for an extended period, cycle it on and off up to 3 times to clear the condition.
What to do if my Jandy JE Heat Pump does not run and control board displays: FAULT- NO FLOW?
Verify the circulating pump is on and all necessary valves are in the correct positions. Check that the filter and skimmers are clean, and ensure the water level in the pool is adequate. Temporarily turn off all fountains and waterfalls that bypass the heat pump water inlet.
What to do if my Jandy JE Heat Pump will not start, but the control board display is working?
The heat pump may be in a 5-minute delay countdown. Make sure the control board thermostat is calling for the heater to come on by checking the thermostat settings and temperature reading. Also, ensure the heat pump is not in cooling mode.
Provides an overview of the Jandy Pro Series JE heat pump models and installation instructions.
Details important safety information and guidelines for consumers using the heat pump.
Essential safety rules for hot tubs and spas, emphasizing temperature limits and user precautions.
Outlines the terms and conditions of the limited factory warranty for the Jandy Pro Series JE heat pump.
Specifies the codes and standards the Jandy Pro Series JE heat pump complies with for installation.
Provides contact information and guidance for obtaining technical support for Zodiac equipment.
Lists the necessary materials and supplies required for the heat pump installation.
Details the technical specifications of the Jandy Pro Series JE heat pump models.
Offers recommendations for conserving energy and minimizing costs while operating the heat pump.
General guidelines and requirements for installing Zodiac heat pumps correctly and safely.
Specifies ideal placement and environmental considerations for installing the heat pump.
Details required clearances around the heat pump for proper operation, maintenance, and inspection.
Provides instructions for installing anchor clamps to secure the heat pump against wind.
Illustrates the standard plumbing layout for a single heat pump unit.
Details how to connect water pipes to the inlet and outlet ports of the heat pump.
Explains the importance and procedure for installing a check valve to prevent back-siphoning.
Describes the parallel plumbing requirements for installing multiple heat pumps.
Overview of electrical wiring requirements and diagrams for the heat pump.
Details the procedure for connecting the main power supply to the heat pump unit.
Explains the requirement and procedure for bonding the heat pump to the grounding grid.
Introduction to connecting and configuring optional remote control devices.
Instructions for connecting a two-wire remote control system like AquaLink RS or TSTAT.
Details the procedure for connecting an AquaLink RS system using RS485 wiring.
Steps for connecting a secondary user interface to the heat pump.
Important steps to take before operating the heat pump for the first time.
Guide to operating the heat pump's microprocessor-based controller for maximum efficiency.
Explains operational features of hybrid units that include an optional chiller.
Allows users to select language, temperature scale, spa timer, and display light settings.
Instructions on how to lock or unlock the temperature set point on the controller.
Procedure for adjusting the water pressure switch to ensure proper heat pump operation.
Details optimal water chemistry ranges for sanitary conditions and heat pump longevity.
Provides steps to properly winterize the heat pump to prevent damage from freezing temperatures.
Instructions for starting up the heat pump system after winterization.
Guidelines for periodic inspections to ensure safe and efficient heat pump operation.
Basic inspection checks recommended for the heat pump owner to perform regularly.
Checks to be performed by a qualified technician for safe and efficient operation.
Explains the principle of how a heat pump transfers heat from the air to pool water.
Describes the function of key components like the evaporator, fan, compressor, and heat exchanger.
Provides common symptoms and corrective actions for heat pump operational problems.
Lists diagnostic conditions displayed on the LCD screen and their descriptions.
Contact information for ordering replacement parts for Jandy Pro Series JE heat pumps.
A comprehensive list of Jandy Pro Series JE heat pump parts with key numbers and order numbers.
An exploded view diagram showing the components of the JE 1500 heat pump model.
An exploded view diagram showing the components of JE 2000, 2500, and 3000 models.
Diagram illustrating the electric box layout for Jandy Pro Series JE single-phase models.
Diagram illustrating the electric box layout for Jandy Pro Series JE three-phase models.