15
Indicates a potentially hazardous situation that, if not avoided, may result in
death or serious injury.
Reporting Safety Defects
If you believe that your recreation vehicle has an alleged defect
which could cause a crash or cause injury or death, you should immediately inform the
National Highway Trac Safety Administration (NHTSA), in addition to notifying our Cus-
tomer Service Department.
If NHTSA receives similar complaints, it may open an investigation, and if it nds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer
or your vehicle manufacturer. For additional information, please refer to the NHTSA web-
site at www.safercar.gov.
Call the Department of Transportation (DOT) Vehicle Safety Hotline at 1-888-
327-4236, and a NHTSA representative will record your complaint information
(TTY: 1-800-424-9153 or 1-202-484-5238).
Oce of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave SE
Washington, DC 20590
If you believe your vehicle has an alleged safety defect, you should contact
Transport Canada and our Customer Service Department immediately. Transport Canada
prefers to be called instead of posted mail or email as it enables their investigators to conrm
that your information is correct, and to answer your questions accurately. For additional
information, please refer to the Transport Canada website at www.tc.gc.ca .
Call 1-800-333-0510 (or 1-613-993-9851 if you are calling from the Ottawa region) and ask
to speak to a defect investigator.
To contact Transport Canada by mail:
Road Safety and Motor Vehicle
Regulation Directorate
Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa, Ontario K1A 0N5
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