26
Should an error occur you will see the
error symbol (wrench with phone).
• When you press info icon in the
display addional informaon will
be shown (as shown here)
The actual error is given by means of
an error number. (red area)
Depending on this error code number
there are acons you can take yourself
to resolve the error.
Error Cause Acon
Error code (11/12/19) The internal boiler is not lled Check the water supply. Is the tap sll open?
in the designated me In case a water lter is installed: Is the lever of the lter fully opened?
Contact your service provider if the error remains.
Error code (18) Water passed through the outlet valve in stand-by Close the water supply (or remove the water tank). Contact your service provider.
Error code (21) The operaonal boiler temperature is not reached in me. Reset the machine : Unplug the power cord for 10 seconds
Contact your service provider if the error remains.
Error code(24) The operaonal boiler temperature has not yet been reached Please wait unl the operaonal temperature has been reached.
Contact your service provider if the error remains.
Error code(26) Scale deposit is aecng the water system Execute the descaling procedure.
Contact your service provider if the error remains thereaer.
Error code (27) Driptray is not detected Check if the drip tray is correctly placed.
Error code (30/31) Cooling temperature too high Check if the cooling compartment door is properly closed / there is enough venla
on space (> 12 cm) behind the machine.
Reset the machine : Unplug the power cord for 10 seconds. It may take some me
to reach the correct cooling temperature.
Check / clean the cooling lter. See page 20.
Contact your service provider if the error remains.
Error code (32) Incorrect cooling temperature Contact your service provider.
Error code (60) The water tank is not (correctly place or detected Check if the water tank is present. Remove and place back if necessary.
Error code (61/63/64) Internal valve error Reset the machine : Unplug the power cord for 10 seconds
Contact your service provider if the error remains.
8.2ERRORCODES