MULTIMEDIA 253
5. Why is the Uconnect App running slow?
The Uconnect App relies on a mobile
network connection from your device to
send commands to your vehicle which must
have an operable LTE (voice/data) or 3G,
4G (data), or 5G (data) network connection.
If either your device or your vehicle is in an
area with below average coverage, it may
take longer to log in and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS
1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance?
No, however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S
1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to
three minutes for the request to get
through to your vehicle.
2. Can I cancel a route I sent to my vehicle?
Yes, once you enter your vehicle, and start
the engine, the pop-up message stating that
you have a new route will appear. There is
an exit button on the pop-up that will cancel
the route if selected.
3. Can I select a different route than the most
recent one I sent to my vehicle? Yes, once
you enter the vehicle, and start the engine,
the pop-up message offers a “Locations”
option. Once “Locations” is selected, you
can choose from a list of recently sent
destinations.
CONNECTED SERVICES VEHICLE FINDER
FAQ
S
1.
Can someone else locate my vehicle?
Your
vehicle may be located by anyone who has
your PIN and access to your account. It is
your responsibility to guard your PIN
accordingly. See the Uconnect and
SiriusXM Guardian™ terms of service for
more information.
2. How long does it take to sound my horn and
flash the lights? Depending on various
conditions, it can take three minutes or
more for the request to get through to your
vehicle.
3. How do I turn off the horn and lights after I
turn them on? If you are close enough to the
vehicle, you can use the key fob to turn off
the horn and lights by pressing the red
Panic button. Depending on your vehicle,
the horn will turn off after 29 seconds,
5 seconds between cycles, up to 8 cycles
if the trigger remains active, and then the
vehicle security system will rearm itself.
5
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